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Customer Service Representative Third Shift Jobs in Iowa

Remote Third Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Customer Service Representative - 2Nd Shift
By XPO At , Little Rock, 72211, Ar From $19.33 an hour
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
2 years of customer service experience
Strong computer, typing and 10-key skills
Excellent verbal and written communication skills
Bill shipments pursuant to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Third Shift Call Center Representative-$16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.

Are you looking for a rewarding customer service role that offers a flexible third shift schedule? Join our team and become a Customer Service Representative today!

Overview Customer Service Representative Third Shift is responsible for providing customer service to customers and clients in a 24/7 environment. This position requires the ability to work independently and as part of a team to ensure customer satisfaction. The Customer Service Representative Third Shift must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. Detailed Job Description The Customer Service Representative Third Shift is responsible for providing customer service to customers and clients in a 24/7 environment. This position requires the ability to work independently and as part of a team to ensure customer satisfaction. The Customer Service Representative Third Shift must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. The Customer Service Representative Third Shift must be able to work in a fast-paced environment and be able to multi-task. Job Skills Required
• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to handle customer inquiries, complaints, and requests in a professional and timely manner
• Ability to multi-task
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work a third shift schedule
• Ability to pass a background check
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of applicable laws and regulations
Job Experience
• Previous customer service experience
• Experience working in a 24/7 environment
• Experience working in a fast-paced environment
Job Responsibilities
• Answer customer inquiries, complaints, and requests in a professional and timely manner
• Provide accurate and timely information to customers
• Resolve customer issues in a timely and efficient manner
• Maintain customer records and data
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Assist with other customer service related tasks as needed