Register
Recruit Create CV

Customer Service Representative and Sales Jobs in Delaware

Customer Sales Representative Jobs
By Next Wave At Newark, DE, United States
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention

Are you looking for a job that offers a great customer service experience and the opportunity to make a difference in the lives of others? We are looking for an enthusiastic Customer Service Representative and Sales professional to join our team! You will be responsible for providing exceptional customer service and sales support to our customers. If you have a passion for helping people and a drive to succeed, this could be the perfect job for you!

Customer Service Representative and Sales Job Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product lines and services
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment

What is Customer Service Representative and Sales Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Professional certification in customer service or sales
• Ability to work flexible hours

What is Customer Service Representative and Sales Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product lines and services
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative and Sales Job Experience?

• Previous experience in customer service or sales
• Professional certification in customer service or sales
• Ability to work flexible hours

What is Customer Service Representative and Sales Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process orders, forms, applications