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Customer Service Representative and Sales Jobs in Illinois

Sales And Service Representative
By Peak Toolworks At Machesney Park, IL, United States
Minimum of three years of experience in transportation, logistics or customer service for a multi-site manufacturing or service company
Maintain and develop positive business relationships with customer’s.
Develop an understanding of customers' needs and take actions to ensure that such needs are met.
Explain proposed delivery solutions to customers.
Correct freight settlement documents to ensure the proper accruing of freight.
Actively participate in transportation alignment and tracking performance to carrier awards and cost.

Are you looking for a job that offers a great customer service experience and the opportunity to make a difference in the lives of others? We are looking for an enthusiastic Customer Service Representative and Sales professional to join our team! You will be responsible for providing exceptional customer service and sales support to our customers. If you have a passion for helping people and a drive to succeed, this could be the perfect job for you!

Customer Service Representative and Sales Job Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product lines and services
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment

What is Customer Service Representative and Sales Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Professional certification in customer service or sales
• Ability to work flexible hours

What is Customer Service Representative and Sales Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product lines and services
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative and Sales Job Experience?

• Previous experience in customer service or sales
• Professional certification in customer service or sales
• Ability to work flexible hours

What is Customer Service Representative and Sales Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process orders, forms, applications