Customer Service Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Indianapolis, IN, United States

We are a dynamic and rapidly growing healthcare organization dedicated to providing remote patient monitoring solutions for individuals with chronic health conditions. As we continue to expand, we are ...

Are you looking for a customer service job that offers the flexibility of working remotely? Look no further! We are looking for an experienced customer service representative to join our team and provide exceptional service to our customers. You will be able to work from the comfort of your own home and have the freedom to set your own hours. If you are passionate about providing excellent customer service and want to join a growing team, apply now!

Overview Customer Service Remote is a job that involves providing customer service to customers over the phone, via email, or through other remote communication methods. The job requires excellent customer service skills, the ability to troubleshoot customer issues, and the ability to work independently. Detailed Job Description Customer Service Remote is responsible for providing customer service to customers over the phone, via email, or through other remote communication methods. This includes responding to customer inquiries, resolving customer issues, and providing customer support. The customer service representative must be able to troubleshoot customer issues, provide accurate information, and maintain a professional and friendly demeanor. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to work independently
• Excellent communication skills
• Ability to multitask
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience working in a remote customer service role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide accurate information to customers
• Maintain a professional and friendly demeanor
• Troubleshoot customer issues
• Follow customer service policies and procedures
• Follow customer service best practices