Customer Service Specialist (Remote)
By American Red Cross At Maryland, United States
8:00 am to 4:30 pm Eastern time, 5 days per week (must be willing to work weekends)
On-call 3-4 times per year
Rotate 3 working Holidays per year
Investigate and resolve hospital shipment problems.
Health Spending Accounts & Flexible Spending Accounts
Disability and Insurance: Short + Long Term
Customer Care Service Coordinator (Remote)
By Smiths Detection At Maryland, United States
Ability to perform data entry tasks and utilize various functions within the Service Management System (SMS).
Investigates, analyzes and rectifies customer concerns or elevates problems to management attention when necessary.
Experience with SAP, ServiceMax, Salesforce, CRM or Field Service software and/or bilingual capabilities are highly desirable.
Maintain liaison with Supply Chain, Tech Support, Sales, Trade Compliance, Credit & Finance and other related departments.
Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
Possess excellent organizational, communication, interpersonal skills with the ability to multi-task several projects at once.
Customer Service Administrator - Remote, Us
By Pearson At Annapolis, MD, United States
Experience with a call center management phone system
Demonstrate excellent time management, organizational, and problem solving skills
Pearson Offers a Generous Benefits Package That Includes
Previous customer service experience, prefer 1 -3 years
Knowledge of organization’s products, services, and business operations
Excellent oral and written communication skills.
Customer Service ( Remote Work)
By PATH ARC At Hyattsville, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Easton, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Cumberland, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Bethesda, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Hagerstown, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Columbia, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Ellicott City, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Rockville, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Potomac, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Greenbelt, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Frederick, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Baltimore, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At College Park, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Laurel, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field
Customer Service ( Remote Work)
By PATH ARC At Annapolis, MD, United States
Excellent time management and prioritization skills
Basic computer skills and experience
Tremendous upward mobility into other positions and management
Remote Position(s) available (work from home)
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Previous experience in customer support, client services, sales, or a related field

Are you looking for a customer service job that offers the flexibility of working remotely? Look no further! We are looking for an experienced customer service representative to join our team and provide exceptional service to our customers. You will be able to work from the comfort of your own home and have the freedom to set your own hours. If you are passionate about providing excellent customer service and want to join a growing team, apply now!

Overview Customer Service Remote is a job that involves providing customer service to customers over the phone, via email, or through other remote communication methods. The job requires excellent customer service skills, the ability to troubleshoot customer issues, and the ability to work independently. Detailed Job Description Customer Service Remote is responsible for providing customer service to customers over the phone, via email, or through other remote communication methods. This includes responding to customer inquiries, resolving customer issues, and providing customer support. The customer service representative must be able to troubleshoot customer issues, provide accurate information, and maintain a professional and friendly demeanor. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to work independently
• Excellent communication skills
• Ability to multitask
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience working in a remote customer service role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Provide accurate information to customers
• Maintain a professional and friendly demeanor
• Troubleshoot customer issues
• Follow customer service policies and procedures
• Follow customer service best practices