Customer Service And Purchasing Representative Jobs in Fresno, California

Ecommerce Management – Processing ecommerce orders submitted via EDI and email. Managing claims, cancellations and tracking.

Minimum 3 years’ experience in customer service

Purchasing/Buying experience required, preferably in a resale environment

Excellent interpersonal and verbal communication skills.

Outstanding telephone etiquette and customer focused, professional written communication skills.

Organization skills and ability to handle multiple tasks.

Review and resolve shipping and payroll discrepancies; assist buyers, program managers and other team members

Perform data entry, run status reports, file and perform other general administrative duties as required

Bachelors/Associate degree and 2+ years of relevant customer service experience

Excellent written and verbal communication skills

Experience in purchasing activities, supplier/vendor expediting, RFQs, follow-up with requests, OR resolving shipping discrepancies desired.

Provide customer service and purchasing material support for the base through email and phone calls using a database.

• Provide MIS reports and other management related data to key stakeholders.

Be familiar with contractual requirements in A&D domain like part nomenclature, specs, equivalents, alternates, licensing requirements such as ITAR / EAR.

Be familiar with procurement advisories, procurement analytics, supply base optimization and total acquisition cost analysis.

• Own purchase contracts. Work with legal counsels to ratify agreements prior to signing off.

• Own the associated logistics and warehousing activities.

• Ensure pristine upkeep of material related data, in quick books, for financial statements and statutory compliance.