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Customer Service Ops Jobs in Massachusetts

Customer Service Positions Jobs
By Cape Ann Savings Bank At Gloucester, MA, United States

Teller and Customer Service Positions Cape Ann Savings Bank is seeking team-oriented, positive, and outgoing professionals for Teller and Customer Service positions. Each role provides a unique ...

Customer Service Jobs
By Elements Massage® At Shrewsbury, MA, United States

SUMMARY: Elements Massage is looging for a qualified Customer Service Rep. 20 - 32 hours per week. DUTIES: \~ Being the first and final face of hospitality, whether on the phone or in the studio. \~ ...

Customer Service Jobs
By Complete Payroll Solutions At Springfield, MA, United States
Responsible for entering and changing employee static data for non-remote clients
Provide quality customer service to all CPS clients
Answer incoming phone calls, transfer, respond to voicemails in a timely manner
Receive payroll information from clients by phone, fax, email, or in person and enter accurately into payroll software per client frequency.
Calculate and Review payroll with clients verbally or by sending reports of control totals
Monitor payroll software for successful processing and printing

Are you looking for a job that will let you use your customer service skills to make a difference? Join our team as a Customer Service Ops and help us provide exceptional service to our customers!

What is Customer Service Ops Skill Requirements?

• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries
• Ability to maintain customer confidentiality

What is Customer Service Ops Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries
• Ability to maintain customer confidentiality

What is Customer Service Ops Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Ops Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Service Ops Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer complaints and inquiries
• Maintain customer records
• Follow up with customers to