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Customer Service Intake Specialist Jobs in South Carolina

Customer Service Intake Specialist
By State of South Carolina At Columbia, SC, United States
Exceptional data entry and keyboard experience.
Excellent communication skills both verbal and written.
One (1) year of relevant experience;
Open and close reception area daily.
Promote a positive customer service mindset to surpass the expectations of our internal and external clients.
Contribute to individual quality and productivity goals by meeting standards focused on fulfillment of organizational turnaround time expectations, accuracy and security.

Are you looking for a job that will challenge you and help you grow? Join our team as a Customer Service Intake Specialist and be part of a dynamic and fast-paced environment. You'll be responsible for providing excellent customer service, managing customer inquiries, and ensuring customer satisfaction. If you're up for the challenge, apply now!

Overview A Customer Service Intake Specialist is responsible for providing customer service and support to customers who contact the company. They are responsible for answering customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Customer Service Intake Specialist is responsible for providing customer service and support to customers who contact the company. They are responsible for answering customer inquiries, resolving customer issues, and providing customer service support. They must be able to effectively communicate with customers and provide them with the information they need. They must be able to troubleshoot customer issues and provide solutions. They must be able to handle customer complaints and provide solutions. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer issues
• Ability to handle customer complaints
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service procedures
• Knowledge of customer service policies
• Knowledge of customer service techniques
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment
Job Responsibilities
• Answer customer inquiries
• Resolve customer issues
• Provide customer service support
• Troubleshoot customer issues
• Provide solutions to customer issues
• Handle customer complaints
• Maintain customer service records
• Follow customer service procedures
• Follow customer service policies
• Follow customer service techniques