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Customer Service Intake Specialist Jobs in Iowa

Remote Healthcare Customer Service Expert - Phone Intake
By CareCentrix At , Remote $17.50 an hour
Minimum 1 year work experience in a call center environment (healthcare experience preferred)
Great communication and problem solving skills
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
You enjoy working in a fast-paced environment
You are accurate with strong attention to detail
Remote Tx- Intake Specialist (Client Service - Sales)
By Heard & Smith, LLP At , Remote $14.50 - $16.50 an hour
Ability to work remotely from home as needed per business needs (see remote requirements)
Ability to meet performance standards whether in office or working remotely from home
Minimum Requirements for a Remote Home Office Intake Specialist:
Great Medical Benefits Package (FT only);
Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
Call center and customer service experience

Are you looking for a job that will challenge you and help you grow? Join our team as a Customer Service Intake Specialist and be part of a dynamic and fast-paced environment. You'll be responsible for providing excellent customer service, managing customer inquiries, and ensuring customer satisfaction. If you're up for the challenge, apply now!

Overview A Customer Service Intake Specialist is responsible for providing customer service and support to customers who contact the company. They are responsible for answering customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Customer Service Intake Specialist is responsible for providing customer service and support to customers who contact the company. They are responsible for answering customer inquiries, resolving customer issues, and providing customer service support. They must be able to effectively communicate with customers and provide them with the information they need. They must be able to troubleshoot customer issues and provide solutions. They must be able to handle customer complaints and provide solutions. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer issues
• Ability to handle customer complaints
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service procedures
• Knowledge of customer service policies
• Knowledge of customer service techniques
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service environment
Job Responsibilities
• Answer customer inquiries
• Resolve customer issues
• Provide customer service support
• Troubleshoot customer issues
• Provide solutions to customer issues
• Handle customer complaints
• Maintain customer service records
• Follow customer service procedures
• Follow customer service policies
• Follow customer service techniques