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Customer Service III Jobs in Massachusetts

Customer Service Positions Jobs
By Cape Ann Savings Bank At Gloucester, MA, United States

Teller and Customer Service Positions Cape Ann Savings Bank is seeking team-oriented, positive, and outgoing professionals for Teller and Customer Service positions. Each role provides a unique ...

Customer Service Jobs
By Elements Massage® At Shrewsbury, MA, United States

SUMMARY: Elements Massage is looging for a qualified Customer Service Rep. 20 - 32 hours per week. DUTIES: \~ Being the first and final face of hospitality, whether on the phone or in the studio. \~ ...

Customer Service Jobs
By Complete Payroll Solutions At Springfield, MA, United States
Responsible for entering and changing employee static data for non-remote clients
Provide quality customer service to all CPS clients
Answer incoming phone calls, transfer, respond to voicemails in a timely manner
Receive payroll information from clients by phone, fax, email, or in person and enter accurately into payroll software per client frequency.
Calculate and Review payroll with clients verbally or by sending reports of control totals
Monitor payroll software for successful processing and printing

Are you looking for a job that will challenge you and reward you for your hard work? Look no further! We are looking for a Customer Service III to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this is the job for you!

What is Customer Service III Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office Suite
• Knowledge of customer service software

What is Customer Service III Qualifications?

• Bachelor’s degree in business, communications, or related field
• 3+ years of customer service experience
• Previous experience in a supervisory role

What is Customer Service III Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications

What is Customer Service III Experience?

• Experience in customer service
• Experience in a supervisory role
• Experience in a call center environment

What is Customer Service III Responsibilities?

• Provide exceptional customer service to customers
• Respond to customer inquiries and complaints in a timely manner
• Monitor customer service staff performance and provide feedback
• Develop and implement customer service policies and procedures
• Train and mentor customer service staff
• Analyze customer service data and make recommendations for improvement