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Customer Service Associate Jobs in Pennsylvania

Customer Service Associate Jobs
By Addition Management At Lititz, PA, United States
1+ years of experience in Customer Service
Jewelry / watch product knowledge and history
Oral and written communication skills
Enterprise Resource Planning (ERP) system
Established Luxury goods Company seeks a Customer Service Associate to join their Team
· Answering incoming telephone calls from customers regarding after-sales servicing
Customer Service Associate Jobs
By Lilly Pulitzer At King of Prussia, PA, United States
Have a strong awareness of Retail locations and Managers of each location
Work with Customer Service Supervisor to develop necessary process improvements for better efficiencies and Customer Service experience.
Excellent attention to detail, follow-up and organizational skills
A working knowledge of an e-commerce back-end system is helpful.
The ability to perform multiple projects simultaneously and manage time effectively.
1-3 years’ previous customer service, sales, communication or retail experience

Are you looking for an exciting opportunity to provide outstanding customer service? We are looking for a Customer Service Associate to join our team and provide exceptional service to our customers. If you have a passion for helping others and a desire to work in a fast-paced environment, this could be the perfect job for you!

What is Customer Service Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Associate Experience?

• Previous customer service experience preferred
• Experience in a call center or customer service environment

What is Customer Service Associate Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service issues in a timely manner
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction