Customer Service Associate Jobs
By General Dynamics Mission Systems, Inc At , Cullman, 35057, Al $31.11 - $33.37 an hour
Solid computer skills, strong knowledge of MS Office, Excel, Word, Power Point, Outlook
Proficiency in written and verbal communication skills with strong interpersonal skills
Experience with IFS and Oracle preferred
Experience working in a Manufacturing environment
This position offers a hybrid/flex work schedule.
Ability to work collaboratively with internal departments to expedite and resolve issues to ensure customer satisfaction

Are you looking for an exciting opportunity to provide outstanding customer service? We are looking for a Customer Service Associate to join our team and provide exceptional service to our customers. If you have a passion for helping others and a desire to work in a fast-paced environment, this could be the perfect job for you!

What is Customer Service Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Associate Experience?

• Previous customer service experience preferred
• Experience in a call center or customer service environment

What is Customer Service Associate Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service issues in a timely manner
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction