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Customer Service Associate Temporary Jobs in Illinois

Customer Service Agent-Temporary(Remote)
By Alight At , , Il $25,800 a year
Working fully remote from home
Making outbound calls or receiving inbound calls to confirm/reschedule appointments with an Alight Benefit Advisor
Working with benefit advisors and enrollment specialists, assisting them with their workload during peak call volumes.
Have strong keyboarding skills and desktop navigation
Possess strong written and verbal communication, customer service and rapport building skills.
Demonstrated ability to take initiative and possess problem solving skills

Are you looking for a customer service role that will challenge you and give you the opportunity to make a difference? We are looking for a Customer Service Associate to join our team on a temporary basis. You will be the face of our company, providing excellent customer service and support to our customers. If you have a passion for helping others and a desire to make a positive impact, this could be the perfect job for you!

What is Customer Service Associate Temporary Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Associate Temporary Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Temporary Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant computer applications

What is Customer Service Associate Temporary Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Customer Service Associate Temporary Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Process orders, forms, and applications
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints and escalate issues as needed
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service database