Customer Service Associate Jobs
By MassMutual At , Phoenix, 85002, Az $42,000 a year
Location: AZ, WA, OR, NV (Remote, must reside in listed states)
Apply knowledge to handle many problems independently while seeking guidance in highly complex situations
1+ years of customer service experience (or Undergrad Degree in lieu of experience)
2+ years of Customer Service Experience
Experience with Insurance or Annuity Servicing, financial products, hospitality or retail sales with a high degree of direct consumer contact
SALARY: $42,000- plus ability to earn 5% annual bonus

Are you looking for a customer service role that will challenge you and give you the opportunity to make a difference? We are looking for a Customer Service Associate to join our team on a temporary basis. You will be the face of our company, providing excellent customer service and support to our customers. If you have a passion for helping others and a desire to make a positive impact, this could be the perfect job for you!

What is Customer Service Associate Temporary Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Associate Temporary Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Temporary Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant computer applications

What is Customer Service Associate Temporary Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Customer Service Associate Temporary Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Process orders, forms, and applications
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Resolve customer complaints and escalate issues as needed
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service database