Customer Service Supervisor Jobs
By Serenity Healthcare At Fort Worth, TX, United States
Manage metrics, performance criteria, policies, and procedures.
1-3 years of supervisory experience.
Experience working in high volume customer service or call center environment.
Refined customer service skills, communication skills and critical problem-solving and de-escalation skills.
Ability to use and interpret data to monitor complex processes.
Provide coaching, feedback, and performance reviews.