Administrative Assistant/Dispatch/Customer Service
By Omega Medical Mechtronics At Redmond, WA, United States
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Excellent communication skills- Verbal and written(email)
Ability to multi-task, prioritize, and manage time effectively
Schedule customer quarterly maintenance and follow-up appointments
Initiate parts orders with the purchasing dept.

Are you looking for an exciting opportunity to use your customer service and administrative skills? We are looking for a Customer Service Administrative Assistant to join our team! You will be responsible for providing excellent customer service, managing customer inquiries, and providing administrative support. If you are an organized, detail-oriented individual with excellent communication skills, this could be the perfect job for you!

What is Customer Service Administrative Assistant Skill Requirements?

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Ability to handle sensitive information with discretion

What is Customer Service Administrative Assistant Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or administrative support
• Knowledge of office management systems and procedures

What is Customer Service Administrative Assistant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of office equipment, like printers and fax machines

What is Customer Service Administrative Assistant Experience?

• Previous experience in customer service or administrative support
• Experience in data entry and record keeping

What is Customer Service Administrative Assistant Responsibilities?

• Answer customer inquiries via phone, email, and in-person
• Process customer orders and provide information about products and services
• Maintain customer records and update customer information in the database
• Prepare and distribute customer invoices and other documents
• Handle customer complaints and provide appropriate solutions
• Monitor customer accounts and update records
• Assist with other administrative tasks as needed