Customer Service Administrative Assistant Jobs in Michigan , Employment

Are you looking for an exciting opportunity to use your customer service and administrative skills? We are looking for a Customer Service Administrative Assistant to join our team! You will be responsible for providing excellent customer service, managing customer inquiries, and providing administrative support. If you are an organized, detail-oriented individual with excellent communication skills, this could be the perfect job for you!

What is Customer Service Administrative Assistant Skill Requirements?

• Excellent customer service skills

• Strong organizational and multitasking abilities

• Proficiency in Microsoft Office Suite

• Ability to work independently and as part of a team

• Excellent written and verbal communication skills

• Ability to handle sensitive information with discretion

What is Customer Service Administrative Assistant Qualifications?

• High school diploma or equivalent

• Previous experience in customer service or administrative support

• Knowledge of office management systems and procedures

What is Customer Service Administrative Assistant Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of administrative and clerical procedures

• Knowledge of office equipment, like printers and fax machines

What is Customer Service Administrative Assistant Experience?

• Previous experience in customer service or administrative support

• Experience in data entry and record keeping

What is Customer Service Administrative Assistant Responsibilities?

• Answer customer inquiries via phone, email, and in-person

• Process customer orders and provide information about products and services

• Maintain customer records and update customer information in the database

• Prepare and distribute customer invoices and other documents

• Handle customer complaints and provide appropriate solutions

• Monitor customer accounts and update records

• Assist with other administrative tasks as needed