Account Manager / Service Coordinator
By A-Prime Handling, Inc. At Greater Boston, United States
Past Customer Service and account management experience is a must
Account management: 2 years (Preferred)
Experience using Work Oasis, Corrigo, Service Channel, FM Pilot or another CMMS system strongly preferred
Responding to Service Requests via email, phone and industry-based software
Following up with Customers and Vendors
Proficient in the Microsoft Suite (Word, Excel, PowerPoint, Outlook)
Customer Service Manager Jobs
By AppleOne Employment Services At Dallas County, TX, United States

A growing company in Dallas, Texas and Fort Lauderdale, Florida is looking for a direct hire Customer Service Manager to join there family focused team. They have a stellar benefits package along with ...

Customer Account Manager-Albertson's Jobs
By Nestlé USA At , Seattle $120,000 - $140,000 a year
Required Knowledge, Skills and Abilities:
Understands customer strategy and requirements and develops product offers to quickly liquidate inventory in line with established Nestlé sales guidelines
Strong experience working with cross-functional groups including Supply Planning, Finance and Commercial Development
Strong negotiating experience and skills
Manages trade allowances effectively to maximize profitability for NCP
Responsible for details related to the day-to-day business (i.e. create orders, track shipments, manage trade allowances etc.)
Customer Service Manager Jobs
By Bowen & Train At Katy, TX, United States
Proven relationship management skills that enable effective navigation internally and externally incorporating a customer centric focus.
Manages the day-to-day performance of the customer care department to deliver a best-in-class customer experience.
Minimum of five (5) years of customer service management.
Manage budgets and leverage operating expenses by consistently identifying opportunities and improving efficiencies.
Bachelor’s degree or equivalent experience.
Strong Interpersonal Skills: Collaborates and works well with other team members; encourages and inspires others to do their best.
Customer Account Manager Jobs
By G&G Consulting At Houston, TX, United States
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Outstanding time management and follow-up
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Create and present product proposals to customers related to their individual needs
Sales And Customer Account Manager
By Refraction AI At Austin, TX, United States
Previous experience in sales lead generation, inside sales, account management or restaurant management and customer care
Proactively address customer operations questions or challenges with any technical or delivery issues experienced by the customer or end customer
Partner with internal teams to share observations, insights, and ideas internally to constantly improve upon the customer experience
Bachelor's degree or equivalent experience
Works well with uncertainty and ambiguity given the nature of the start up environment, previous startup experience is a plus
Excellent communication skills, both written and verbal
Customer Service Manager Jobs
By GoFan At , Chamblee, Ga
Proven experience as a Customer Service Manager or similar role.
Some benefits we offer include:
Manage high-level escalations by generating custom responses addressing complex issues, utilizing a comprehensive understanding of the platforms.
Collaborate with other departments to ensure a seamless customer experience.
Manage the customer service team's schedules to ensure adequate coverage for peak periods.
Excellent leadership, communication, and interpersonal skills.
Customer Service Manager Jobs
By Albuquerque Bernalillo County Water Utility Authority At , Mission, Tx $105,164 - $125,652 a year

Driving Record consistent with being issued an Authority Operator Permit by Risk Management

Customer Service Manager Jobs
By CBRE At , Greenville, Tx
Bachelor's degree from four-year university required. Minimum five years experience related to customer service/call center management.
Builds and analyzes special customer service reports for management and field personnel.
Requires advanced knowledge of financial terms and principles.
Troubleshoots and resolves sophisticated customer inquires and complaints that are escalated. Follows up with customers to ensure happiness.
Motivates and coaches staff towards attaining performance goals, maintaining high efficiency, and improving customer happiness.
Develops and implements procedures to improve employee efficiency and ensure smooth operations.
Customer Service Manager Jobs
By Cornerstone Building Brands At , Houston, Tx
Having management skills necessary for clear communications, active listening, effective delegating, resolving team disagreements and establishing accountability for performance
Project / Negotiation management skills
5+ years of managerial/supervisory experience
Strong oral and written communication skills are required
Previous roofing experience is a plus
Minimum 2-year post-secondary education required; Bachelor's degree is desirable
Service Account Manager Jobs
By Carrier At , Chicopee, 01020, Ma $89,500 - $125,500 a year
Achieve 50% direct charge percentage through direct account management, project management, support and account development.
2+ years of building automation and controls experience
1+ years of experience in Microsoft office suite
Very strong written and verbal communication skills
Ability to multitask and manage multiple issues concurrently
Knowledge of HVAC control and mechanical systems
Customer Service Manager Jobs
By Kellogg Company At , Kentwood, 49512, Mi
SAP Order Management and issue resolution experience is desired.
High School Diploma or GED and seven (7) years of experience in a related field. Bachelor’s Degree is strongly preferred.
Strong collaboration skills and ability to partner with key internal/external customer to drive change & continuous improvement
Ability to manage multiple and sometimes conflicting priorities and specific time constraint
Sense of urgency and ownership of resolution, meeting established performance objectives and customer commitments
Let’s create the future of food,
Customer Service Manager Jobs
By Performance Foodservice At , Temple, 76508, Tx $58,000 - $60,000 a year
Manages a staff of Customer Service Representatives in a positive, professional manner
Determines service requirements and standards
Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
Develops and implemenst customer service strategies to attain budgeted sales dollars
Prepares budget and controls expenses
Resolve escalated problems as needed
Customer Service Manager Jobs
By BluePearl Specialty + Emergency Pet Hospital At , Brandon, 33511, Fl $26 - $36 an hour
Do you have excellent time management, follow through and organizational skills?
Education: Associate degree or equivalent in a related field preferred.
Experience: 3-5 years of proven success in managing professionals in complex organizations, either within veterinary/human medicine, hospitality, or client services industries.
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
Are you a passionate leader who is ready to make a difference?
Do you love building successful teams who provide premier customer service and patient care?

Are you an experienced Customer Service Account Manager looking for a new challenge? We are looking for a motivated and passionate individual to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. Detailed Job Description A Customer Service Account Manager is responsible for providing customer service and managing customer accounts. They are responsible for ensuring customer satisfaction and resolving customer issues. They are also responsible for developing and maintaining customer relationships, as well as providing customer service support. They must be able to effectively communicate with customers, both verbally and in writing. They must be able to work independently and as part of a team. They must be able to manage multiple tasks and prioritize work. They must be able to work in a fast-paced environment and handle customer inquiries in a timely manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills (verbal and written)
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize work
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a timely manner
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of customer service metrics
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience with customer relationship management (CRM) software
• Experience in a customer service role
Job Responsibilities
• Provide customer service support to customers
• Manage customer accounts and ensure customer satisfaction
• Develop and maintain customer relationships
• Resolve customer issues in a timely manner
• Communicate with customers, both verbally and in writing
• Manage multiple tasks and prioritize work
• Work independently and as part of a team
• Work in a fast-paced environment