Customer Service Representative Jobs in Delaware

Track market and campaign performance and review data with management personnel on a daily and weekly basis

The ability to work full time to fast track your training into a management role

Exceptional communication skills both written and verbal

A strong desire to grow accompanied by natural leadership abilities

An associates degree or some college experience (preferred but not required)

Attend account meetings and follow up on scheduled appointments in order to bridge the gap between client and consumer

Resolves issues without or with limited management intervention.

Effective organizational skills and ability to manage multiple tasks.

Provides education to members to support them in managing their health.

Other activities may include: providing claim status information, benefit coverage interpretations, and explaining plan eligibility.

Works collaboratively with colleagues to deliver the best customer experience,.

Guides members to the appropriate health resource. Offers alternatives where appropriate .