Customer Serv Center Spec Ii Jobs
Customer Serv Rep - Total Life Healthcare
By St. Bernards Healthcare
At Jonesboro, AR, United States
Customer Serv Rep & Courier
By Medical Center Hospital
At , Odessa, 79761
Center Manager Ii Jobs
By Citizens Business Bank
At , San Diego, 92130, Ca
$104,061 - $150,888 a year
Education Support Spec Ii
By Virginia State University
At Petersburg, VA, United States
Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Center Specialist II to join our team and provide outstanding customer service to our customers. If you have a passion for helping people and a commitment to excellence, this could be the perfect job for you!
Overview:
Customer Service Center Specialist II is responsible for providing excellent customer service to customers through phone, email, and chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing product information. They must be able to handle customer complaints and provide solutions in a timely manner.Detailed Job Description:
Customer Service Center Specialist II is responsible for providing excellent customer service to customers through phone, email, and chat. They must be able to handle customer inquiries, resolve customer issues, and provide product information. They must be able to handle customer complaints and provide solutions in a timely manner. They must be able to provide accurate and timely information to customers and ensure customer satisfaction. They must be able to maintain customer records and provide feedback to management.What is Customer Serv Center Spec Ii Job Skills Required?
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
What is Customer Serv Center Spec Ii Job Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Proficiency in Microsoft Office Suite
• Ability to type at least 40 words per minute
• Ability to work independently and as part of a team
• Ability to work flexible hours
What is Customer Serv Center Spec Ii Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
What is Customer Serv Center Spec Ii Job Experience?
• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software, databases, and tools
What is Customer Serv Center Spec Ii Job Responsibilities?
• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely manner
• Provide accurate and timely information to customers
• Maintain customer records and provide feedback to management
• Handle customer complaints and provide solutions
• Provide product information to customers
• Follow up with customers to ensure satisfaction
- Customer Serv Center Spec Ii in Arkansas
- Customer Serv Center Spec Ii in Craighead
- Customer Serv Center Spec Ii in Jonesboro
- Customer Serv Center Spec Ii in Texas
- Customer Serv Center Spec Ii in Ector
- Customer Serv Center Spec Ii in Odessa
- Customer Serv Center Spec Ii in California
- Customer Serv Center Spec Ii in San Diego
- Customer Serv Center Spec Ii in Virginia
- Customer Serv Center Spec Ii in Petersburg City
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago