Customer Service Liaison Jobs
By Northwell Health At , Lake Success, 11020 $24.65 - $25.97 an hour
Knowledge of physician billing, ability to read and understand explanation of benefits, required.
Data entry skills (40-45 wpm), required.
Ability to communicate effectively in order to enhance overall patient experience.
Identifies trends and common concerns raised by patients and report to manager.
High School Diploma or equivalent, required
Ability to perform arithmetic calculations, required.
Senior Customer Relationship Consultant (Mst Or Pst Zone)
By UKG (Ultimate Kronos Group) At , Remote
Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce)
Support the Executive Relationship Management Team (ERMs) in developing and executing action plans and business reviews (Executive Personas)
Lead the introduction to UKG Community including support and knowledge assets/content.
Bachelor’s Degree or equivalent experience and 5 years related industry experience.
Excellent communication skills (English - both written and verbal) and strong business acumen are required to deliver customer account reviews.
Strong Relationship Building Skills; Ability to build trusted relationships across UKG internal teams and multiple customer contacts
Customer Care Liaison Jobs
By Encompass Technologies At , Remote $17 an hour
Other duties as assigned by the Customer Care Liaison Manager
Possesses an enthusiastically friendly voice and strong verbal communication skills;
REMOTE - FORT COLLINS, CO
Build relationships over the phone with Encompass clients, instilling in them a confidence in Encompass and the solutions coming their way;
Greet callers in a way that makes them feel they are the most important person of the day;
Be aware of availability of team members for support calls and schedule breaks accordingly

Are you looking for an exciting opportunity to use your customer service skills to build relationships and make a difference? We are looking for a Customer Relationship Liaison to join our team and help us provide an exceptional customer experience. You will be responsible for managing customer inquiries, resolving customer issues, and building relationships with our customers. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

A Customer Relationship Liaison is responsible for building and maintaining strong relationships with customers. They are the primary point of contact for customers and are responsible for providing excellent customer service.

What is Customer Relationship Liaison Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with customers
• Problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Proficiency in customer service software
• Knowledge of customer service principles and practices

What is Customer Relationship Liaison Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or sales
• Knowledge of customer service software

What is Customer Relationship Liaison Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of sales and marketing principles

What is Customer Relationship Liaison Experience?

• Previous experience in customer service or sales
• Experience in customer relationship management

What is Customer Relationship Liaison Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Build and maintain strong relationships with customers
• Resolve customer complaints and disputes
• Provide accurate information about products and services
• Monitor customer satisfaction and provide feedback to management
• Track customer interactions and provide reports to management
• Develop and implement customer service policies and procedures