Customer Success, Customer Relationship Manager
By Pop-Up Talent At Audubon, PA, United States
Strong relationship development and management skills, good interpersonal skill set.
Strong time management skills, attention to detail and outstanding follow-up skills.
Solid experience with CRM software (e.g., HubSpot/Salesforce) and MS Office (particularly MS Excel) including project management software.
Strong listening skills and ability to correlate customer thoughts into company action.
Experience delivering client-focused solutions to customer needs.
Proven ability to manage multiple complex activities at a time.
Customer Relationship Manager Jobs
By Pop-Up Talent At Audubon, PA, United States
Proficiency in Smartsheet and/or project management software
Employee Benefits offered for full time employees and include: Medical/Dental/401K/etc.
Experience delivering/presenting client-focused solutions to customer needs
Proven ability to manage multiple complex activities at a time
Customer-focused and superior follow-up skills
Effective problem resolution (proactively) and decision-making abilities.
Customer Relationship Management Business Analyst
By Turnberry Solutions At Philadelphia, PA, United States
Understanding of how CRM systems handle customer lifecycle management for sales, marketing, and service processes.
Facilitate regular communication including status updates and finding the right people to answer questions and clarify requirements.
Ability to navigate multiple personalities and sometimes contradictory ideas during requirements gathering and analysis.
Software experience in the MS Office Suite, Rally PPM, and Enterprise CRM (Salesforce, Dynamics, etc.).
Three or more years Business Analysis experience in a Scrum or similar Agile team environment.
Participate in sprint planning meetings to provide insight into work in progress, backlog efforts, impediments & risks, etc.
Customer Analyst Jobs
By The Fountain Group At Collegeville, PA, United States
Bachelor’s degree required and 1-2 years' experience working in customer service and supply chain management.
Respond to information requests from Customer Service Reps, Contracts, Credit Collections and Trade
Maintain customer product portfolios to ensure compliance with PDMA/FDA guidelines and ensure Pharmaceutical’s distributor website reflects data consistent with any restrictions.