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Customer Contact Specialist Ii Jobs

Customer Care Specialist Ii
By Cox Automotive Inc. At United States
College degree preferred; Associate degree or Technical Certification preferred or commensurate work experience.
This is a remote, work from home opportunity.
Educate customers about the features and benefits of products in order to improve product-related sales and customer satisfaction.
Determine customer requirements and expectations in order to recommend specific products and solutions
Generally, less than 2 years of experience
Must have excellent written and verbal communication skills.
Customer Order Specialist Ii
By Penumbra, Inc. At Alameda, CA, United States
Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
Intake of VA orders, maintain documentation and collaborate with Finance when necessary.
Strong oral, written and interpersonal communication skills required
Competence with Microsoft Office (Word, Excel, Power Point); SAP experience desirable
Keen attention to detail and the ability to manage multiple tasks and deadlines are also required
Review hospital purchase orders received via EDI, ensuring all required information is accurate for release and shipment.
Customer Contact Data Specialist
By BHC At United States
Process and Workflow creation, execution, and management
Effective communication skills, with proper upstream and downstream knowledge sharing being a priority
Advanced level experience in Mircosoft Excel
Previous working knowledge of Zoominfo, preferred
Demonstrable experience working in cross-functional teams to support business needs regarding company data and tech stack
Data Mining or KDD Skills
Director Customer Contact & Billing
By PSEG At Melville, NY, United States

**Requisition** : 74722 **PSEG Company:** PSEG Long Island **Salary Range** : $ 145,700 - $ 242,400 **Incentive** : PIP 25% **Work Location Category** : Hybrid **PSEG** operates under a Flexible ...

Customer Service Specialist Ii
By Ensemble Health Partners At United States

Other Knowledge, Skills and Abilities Required:

Minimum Years and Type of Experience:

Billing Customer Care Specialist Ii
By Lumen At , Remote $42,120 - $93,840 a year
Ability to prioritize with good time management skills
Provide status updates to billing management for aging tickets and other reports as requested
A combination of education and experience is acceptable
Ability to understand and utilize multiple systems for billing and dispute management.
Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience
Consult with managers or senior staff members on non-routine issues
Director Customer Contact Jobs
By Florida Blue At United States
3+ years direct supervisory/management experience
Hires, mentors, develops, and performance manages a team of customer service leaders
Owns a customer population and the achievement of critical goals of experience and productivity
Maintains working knowledge of client industry, product, and market landscape
Related Bachelor’s degree or additional related equivalent work experience
Income protection benefits: life insurance, Short- and long-term disability programs;
Customer Contact Supervisor. Jobs
By State of Colorado At Denver, CO, United States
Remote staff management or supervision.
Positive team management and supervision experience
BenefitHub state employee discount program
Experience developing training and onboarding in a business setting
Experience performing alike duties as a State of Colorado classified employee.
Customer contact center quality assurance and data analysis skills for reporting and to inform future goals and strategies

Are you looking for a challenging and rewarding role as a Customer Contact Specialist II? We are looking for a motivated individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a high level of customer satisfaction. If you are passionate about customer service and have the skills to provide outstanding customer service, this could be the perfect job for you!

Overview Customer Contact Specialist II is a customer service professional responsible for providing excellent customer service to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must possess excellent communication and interpersonal skills, as well as the ability to think quickly and problem solve. Detailed Job Description The Customer Contact Specialist II is responsible for providing excellent customer service to customers. This includes responding to customer inquiries, resolving customer complaints, and providing customer support. The Customer Contact Specialist II must possess excellent communication and interpersonal skills, as well as the ability to think quickly and problem solve. They must be able to handle customer inquiries in a professional and courteous manner. They must also be able to provide accurate and timely information to customers. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to think quickly and problem solve
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to provide accurate and timely information to customers
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a professional and courteous manner
• Resolve customer complaints in a timely and efficient manner
• Provide accurate and timely information to customers
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction