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Customer Communication Representative Jobs in Florida

Senior Representative, Communication Planning
By Universal Orlando Resort At Orlando, FL, United States
Will work hand-in-hand with the Project Management team to define scope of work for campaigns and tactics.
Input campaign tactical needs and requirements into Workfront for tactical development.
Collaborates with all key stakeholder teams as campaigns are being developed to gain alignment and buyoff.
Provides an expertise in the business to guide other departments and teams.
Ensure all tactics connect back to business and campaign/program communication strategies.
Performs other duties as assigned.

Are you looking for an exciting opportunity to help customers and make a difference? We are looking for a Customer Communication Representative to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Customer Communication Representative is responsible for providing customer service and support to customers through various communication channels such as telephone, email, and chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information.

What is Customer Communication Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints
• Ability to work in a fast-paced environment

What is Customer Communication Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints

What is Customer Communication Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Communication Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Communication Representative Responsibilities?

• Respond to customer inquiries via telephone, email, and chat
• Resolve customer complaints and provide product and service information
• Provide accurate