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Customer Care Supervisor I Jobs in Arkansas

Supervisor Customer Care (Mexico)
By First Advantage At United States
Handles questions and escalations from direct reports providing guidance to available resources/tools to increase capabilities and knowledge level of direct reports
Manages to tight timelines to deliver results and free up bandwidth to support subsequent programs
Bachelor’s degree or equivalent work experience.
Strong problem solving and analytical skills utilizing creativity and innovation
Excellent communication skills, including ability to tailor communication to audience to achieve desired results
Prior experience with Microsoft Windows Operating Systems and ISPs required and prior Customer Care and/or background services work related experience preferred.
Customer Care Supervisor Jobs
By ABC Fitness At United States
Strong organizational and time management skills
Manage employee activity and development
Manage daily call center activity
Experience with the i870, Microsoft Word, Excel, Power Point, MS Teams, Outlook
Experience with Ignite suite preferred but not required
Excellent verbal and written communication skills
Customer Care Specialist I - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred.
Property Management industry knowledge preferred.
1+ years of experience working in a remote position preferred.
High degree of flexibility and effective time management.
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager. features, best practices, and common workflows.
Customer Care Specialist I - Payment Support
By AppFolio, Inc. At United States
Work within a small team to manage allocated queue of customer requests.
Provide Value Added Services product training to increase customer product knowledge.
Utilize SalesForce to manage all customer interaction and inquiries.
Receive direction from Manager and guidance from fellow Payments CCSs .
Exceptional customer relationship building skills.
Excellent written and oral communication skills.

Are you looking for a challenging and rewarding role in customer care? We are looking for an experienced Customer Care Supervisor to join our team and help us provide exceptional customer service. You will be responsible for managing a team of customer service representatives, ensuring customer satisfaction, and resolving customer issues. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview The Customer Care Supervisor I is responsible for overseeing the customer service team and ensuring that customer inquiries and complaints are handled in a timely and professional manner. This position requires excellent communication and problem-solving skills, as well as the ability to manage multiple tasks and prioritize customer needs. Detailed Job Description The Customer Care Supervisor I is responsible for overseeing the customer service team and ensuring that customer inquiries and complaints are handled in a timely and professional manner. This position requires excellent communication and problem-solving skills, as well as the ability to manage multiple tasks and prioritize customer needs. The Customer Care Supervisor I will be responsible for training and supervising customer service representatives, monitoring customer service performance, and resolving customer complaints. The Customer Care Supervisor I will also be responsible for developing and implementing customer service policies and procedures, and ensuring that customer service standards are met. Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and prioritize customer needs
• Knowledge of customer service policies and procedures
• Ability to train and supervise customer service representatives
• Knowledge of customer service software
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• At least three years of customer service experience
• At least one year of supervisory experience
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• At least three years of customer service experience
• At least one year of supervisory experience
Job Responsibilities
• Train and supervise customer service representatives
• Monitor customer service performance
• Resolve customer complaints
• Develop and implement customer service policies and procedures
• Ensure customer service standards are met
• Handle customer inquiries and complaints in a timely and professional manner