Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.

Are you looking for a rewarding career in customer service? We are looking for an experienced Customer Care Specialist to join our team! If you have a passion for helping others and providing excellent customer service, this is the job for you!

Overview A Customer Care Specialist is responsible for providing excellent customer service to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries and complaints. They must be able to handle customer inquiries and complaints in a professional and courteous manner. Detailed Job Description The Customer Care Specialist is responsible for providing excellent customer service to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries and complaints. They must be able to handle customer inquiries and complaints in a professional and courteous manner. They must be able to provide accurate and timely information to customers. They must be able to troubleshoot customer issues and provide solutions. They must be able to provide customer feedback to management. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide accurate and timely information
• Ability to handle customer inquiries and complaints in a professional and courteous manner
• Ability to provide customer feedback to management
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment
Job Responsibilities
• Provide excellent customer service to customers
• Handle customer inquiries and complaints in a professional and courteous manner
• Provide accurate and timely information to customers
• Troubleshoot customer issues and provide solutions
• Provide customer feedback to management
• Maintain customer records and update customer information in the database
• Follow up with customers to ensure their satisfaction