Customer Support Representative L2 (Seasonal)
By SupportNinja At Austin, TX, United States
Experience using and updating a Knowledge Management System
Experience using a CRM system or similar tool to manage customer interactions.
Write at least ten informative and accurate weekly knowledge base articles to help customers solve their problems.
Sees tasks through to completion and offers support as needed
Previous experience in customer support, preferably in a SaaS company.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Sr. Customer Care Representative - Us Oncology Network
By McKesson At Fort Worth, TX, United States
Prepares for monthly 1:1’s with supervisor/manager.
Typically requires 5+ years of related experience
1 year of Physicians Services Experience Preferred
Functional networking to improve the customer experience
Strong computer and keyboarding skills
Enters Assigned Customer Orders received via phone, email or fax.
Customer Care Representative Jobs
By NRG At , , Tx
Preferred 3 months experience in a Customer Care group as a Universal skilled customer care rep.
Basic math skills and analytical abilities are necessary to respond to billing inquiries.
Do all possible to retain the customer by providing an excellent low-effort experience and being an active guide for the customer.
Consistently apply knowledge required to perform technical and procedural aspects of the position.
Diffuse customer escalations (customer save skills).
Sustain excellent performance while working at home.
Customer Care Representative Jobs
By Metropolitan Atlanta Rapid Transit Authority (MARTA) At , Atlanta, Ga $40,413 - $60,620 a year
*Position posted until a viable pool of candidates has been established*
*Posting is to fill current vacancies and any future vacancies that may occur in six (6) months*
2. Assists customers with registering their Breeze Cards. Collects and enters relevant information into the customer database.
8. Must be available to work weekends, holidays, evenings and during inclement weather.
Must be able to work weekends, holidays, evenings and during inclement weather.
Must successfully pass credit check and criminal background investigation.

Are you looking for a seasonal job that offers great customer service? Look no further! We are looking for an enthusiastic and friendly Customer Care Representative to join our team. You will be responsible for providing excellent customer service and helping our customers with their inquiries. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Care Representative Seasonal Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and work in a fast-paced environment
• Strong problem-solving and communication skills
• Proficiency in computer applications
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Care Representative Seasonal Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred

What is Customer Care Representative Seasonal Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Care Representative Seasonal Experience?

• Previous customer service experience preferred

What is Customer Care Representative Seasonal Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints and escalate issues to management as needed