Customer Care Representative Jobs
By Lennar Homes At , San Diego, 92127, Ca $32.94 an hour
Provide accurate and timely information to Customer Care Manager on progress and scopes of work.
Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.
Work with Customer Care Manager/Director on special projects as needed.
Three (3) years of residential customer care or construction field experience preferred
High school diploma or GED preferred, but will accept equivalent work experience
Excellent communication skills, verbal and written

Are you looking for a seasonal job that offers great customer service? Look no further! We are looking for an enthusiastic and friendly Customer Care Representative to join our team. You will be responsible for providing excellent customer service and helping our customers with their inquiries. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Care Representative Seasonal Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and work in a fast-paced environment
• Strong problem-solving and communication skills
• Proficiency in computer applications
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Care Representative Seasonal Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred

What is Customer Care Representative Seasonal Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Care Representative Seasonal Experience?

• Previous customer service experience preferred

What is Customer Care Representative Seasonal Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints and escalate issues to management as needed