Customer Care Representative - Remote
By coles international inc At Virginia, United States
Identify and escalate issues to management as needed
Continuously improve customer service skills and knowledge of products and services
1-2 years of customer service experience
Excellent communication skills, both verbal and written
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction

Are you looking for a seasonal job that offers great customer service? Look no further! We are looking for an enthusiastic and friendly Customer Care Representative to join our team. You will be responsible for providing excellent customer service and helping our customers with their inquiries. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Care Representative Seasonal Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and work in a fast-paced environment
• Strong problem-solving and communication skills
• Proficiency in computer applications
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Care Representative Seasonal Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred

What is Customer Care Representative Seasonal Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Care Representative Seasonal Experience?

• Previous customer service experience preferred

What is Customer Care Representative Seasonal Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints and escalate issues to management as needed