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Customer Care Representative – Remote Jobs in New York

Seasonal Customer Care Representative (Remote Eligible)
By Hanna Andersson At , Portland, 97232 $16 - $18 an hour
A role that offers a flexible work environment with remote and in-office options
Excellent data entry skills, with a maintained accuracy typing speed of +30 words per minute and use of 10-key.
Familiarity with order management systems and tools.
Excellent verbal and written communication skills.
Sound judgment and reasoning skills to utilize available resources.
Extend an offer without speaking to you via phone or video call
Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Customer Care Representative Jobs
By Mangino Chevrolet Buick GMC At Amsterdam, NY, United States
Maintain positive relationships with BDC teammates, sales teams, service teams, and dealership management.
At least 1 year of customer service experience
Experience in a BDC role is preferred.
Experience with VIN Solutions, CDK, DMS preferred.
Base salary of $30,000-$35,000 per year
This position will include monthly commission in addition to base salary.
Senior Customer Care Manager- Remote
By BaubleBar Inc. At New York, NY, United States
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Customer Care Representative Jobs
By Givaudan At , New York, 10019, Ny $55,000 - $85,000 a year
Proven Success in Customer Relationship Management
Provide support for assigned customers and affiliates to meet order requirements
Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations
Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
High School or Secondary Education
1-2 years in customer facing role, industry experience preferred

Are you an experienced customer service professional looking for a new challenge? We are looking for a Customer Care Representative to join our remote team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Care Representative – Remote is a customer service professional who works remotely to provide assistance to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description The Customer Care Representative – Remote is responsible for providing excellent customer service to customers via phone, email, and other communication channels. They must be able to respond to customer inquiries in a timely and professional manner, and provide accurate and helpful information. They must also be able to resolve customer complaints and provide solutions to customer issues. The Customer Care Representative – Remote must also be able to provide general customer service support, such as answering questions about products and services, and providing technical support. Skill Requirements
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies
Experience
• Previous customer service experience
• Experience working remotely
• Experience using customer service software and systems
Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Resolve customer complaints and provide solutions to customer issues
• Provide general customer service support, such as answering questions about products and services
• Provide technical support to customers
• Monitor customer service trends and technologies
• Follow customer service policies and procedures