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Customer Care Representative – Remote Jobs in Louisiana

Customer Care Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Metairie, LA, United States

We are a well-established international company with over a century of service, specializing in collaboration with more than 40,000 unions, credit unions, and associations across the US. Our company ...

Remote Customer Care Representative
By Jobot At New Orleans, LA, United States
Proven experience being able to perform computer skills and strong at multitasking
REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!!
Knowledgeable on systems, products, services, and best practice.
Minimum of 1 year experience in Customer Service environment with measured metrics
Prior experience providing customer support in a call center environment
Microsoft and NetSuite or Oracle experience preferred
Customer Care Representative Jobs
By Elevance Health At West Baton Rouge Parish County, LA, United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay

Are you an experienced customer service professional looking for a new challenge? We are looking for a Customer Care Representative to join our remote team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Care Representative – Remote is a customer service professional who works remotely to provide assistance to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description The Customer Care Representative – Remote is responsible for providing excellent customer service to customers via phone, email, and other communication channels. They must be able to respond to customer inquiries in a timely and professional manner, and provide accurate and helpful information. They must also be able to resolve customer complaints and provide solutions to customer issues. The Customer Care Representative – Remote must also be able to provide general customer service support, such as answering questions about products and services, and providing technical support. Skill Requirements
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies
Experience
• Previous customer service experience
• Experience working remotely
• Experience using customer service software and systems
Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Resolve customer complaints and provide solutions to customer issues
• Provide general customer service support, such as answering questions about products and services
• Provide technical support to customers
• Monitor customer service trends and technologies
• Follow customer service policies and procedures