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Customer Care Representative Associate I Jobs in Oregon

Customer Care Associate I (Virtual)
By University of Phoenix At , Phoenix, 85004 $33,300 a year
Proficient time management skills and a strong attention to detail while handling many different, complex, and critical processes simultaneously
Proficient interpersonal and communication skills to explain technical information to customers, stakeholders, VA representatives, students, and case managers
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE
One (1) year of customer service or other applicable experience
Good oral, written and interpersonal communication and customer service soft skills to maintain a positive and helpful attitude with customers
Working knowledge of personal software packages and communication equipment to perform general administrative functions

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative Associate I to join our team and help us provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Associate I Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer inquiries and complaints
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multi-task

What is Customer Care Representative Associate I Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multi-task

What is Customer Care Representative Associate I Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services
• Knowledge of customer service software, databases, and tools

What is Customer Care Representative Associate I Experience?

• Previous customer service experience preferred
• Experience in a call center environment preferred

What is Customer Care Representative Associate I Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Handle customer complaints and escalate issues as needed