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Customer Assistance Representative Jobs in Virginia

Planning Technician - Customer Assistance Team
By Chesterfield County, VA At , Chesterfield $47,614 - $55,947 a year

Pre-employment drug testing, FBI criminal background check, and education/degree verification required.

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Customer Contact Center Representative - Online Assistance Representative (Remote)
By Virginia Retirement System At , , Va $66,817 a year
Counsels members on financial wellness, planning resources, and terminology.
Executes and communicates appropriate policies and procedures and assists other representatives.
Essential functions include but are not limited to:
Mandatory training classes will take place virtually Monday through Friday, 8am – 5pm.
Customer Contact Center Representative - Online Assistance Representative (Remote)
By Virginia Retirement System At , Tazewell, Va $66,817 a year
Counsels members on financial wellness, planning resources, and terminology.
Executes and communicates appropriate policies and procedures and assists other representatives.
Essential functions include but are not limited to:
Mandatory training classes will take place virtually Monday through Friday, 8am – 5pm.
Planner - Customer Assistance Team
By Chesterfield County, VA At , Chesterfield, Va $55,514 - $65,229 a year

Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Are you looking for a job that offers great customer service and the chance to make a difference? Look no further! We are currently seeking a Customer Assistance Representative to join our team. You will be responsible for providing excellent customer service and helping to resolve customer inquiries. If you have a passion for helping others and a desire to make a positive impact, this is the job for you!

A Customer Assistance Representative is a customer service professional who provides assistance to customers in a variety of ways. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer support.

What is Customer Assistance Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in computer applications
• Ability to remain calm and professional in stressful situations

What is Customer Assistance Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Familiarity with relevant computer applications

What is Customer Assistance Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Assistance Representative Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Customer Assistance Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide customer support and assistance
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management