Register
Recruit Create CV

Customer Advocate I Jobs in Iowa

Customer Success Advocate I
By Lumen At , Remote
Experience: 2+ years customer success or account management experience
Prioritize high volume of tasks with strong time management skills
Education Level: Bachelor's Degree or equivalent work experience
Experience working with and supporting enterprise customers and responding to needs with empathy and integrity
Strong communication and interpersonal skills with ability to build relationships within customer accounts
A high level of accuracy and attention to detail with good organizational capabilities
Customer Advocate - Hr
By Paycor At , Remote $16.05 - $25.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Advocate - Payroll
By Paycor At , Remote $16.05 - $24.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Sfs Customer Success Advocate
By Talent Table At , Remote $26.70 an hour
Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function.
Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing.
Written and verbal communication skills in English (as well as Spanish preferred).
1+ years of professional experience with either a financial institution or payment provider preferred.
Experience in direct customer facing roles.
Interest in implementing feedback and dedicated to the improvement of your skills and work.
Tilled Support Advocate I
By Tilled At , Remote $32,000 - $45,000 a year
General knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities
1+ years previous Payments support experience within a call center
Sound reasoning skills and ability to solve customer issues in an efficient and courteous manner
Industry Knowledge - Ability to develop basic payments industry knowledge
Ability to manage multiple tasks/projects and deadlines simultaneously
Resources to support remote work

Are you passionate about helping customers? Do you have a knack for problem-solving? We are looking for a Customer Advocate I to join our team and provide exceptional customer service. As a Customer Advocate I, you will be responsible for responding to customer inquiries, resolving customer issues, and providing knowledgeable advice. If you are looking for an exciting opportunity to make a difference in the lives of our customers, this is the job for you!

Overview Customer Advocate I is a customer service role that involves providing support to customers and helping them with their inquiries. The role requires excellent customer service skills and the ability to troubleshoot customer issues. The Customer Advocate I is responsible for responding to customer inquiries, resolving customer issues, and providing customer support. Detailed Job Description The Customer Advocate I is responsible for providing customer support and responding to customer inquiries. The Customer Advocate I must be able to troubleshoot customer issues and provide solutions. The Customer Advocate I must be able to provide excellent customer service and be able to handle customer complaints. The Customer Advocate I must be able to provide accurate information to customers and be able to follow up on customer inquiries. Job Skills Required
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to provide accurate information to customers
• Ability to follow up on customer inquiries
• Ability to handle customer complaints
• Ability to provide solutions to customer issues
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a customer support role
Job Responsibilities
• Respond to customer inquiries
• Resolve customer issues
• Provide customer support
• Troubleshoot customer issues
• Provide accurate information to customers
• Follow up on customer inquiries
• Handle customer complaints
• Provide solutions to customer issues