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Crisis Lines Operations Supervisor Jobs

Crisis Operations Specialist (Political Transitions)
By U.S. Agency for International Development At , Washington, 20004, Dc
If you are relying on your education to meet qualification requirements:
Relevant experience (see Qualifications below).
You will be evaluated for this job based on how well you meet the qualifications above.
Exercises independence and applies good judgment in developing and maintaining relationships with various stakeholders in the international crisis operations community.
United States Citizenship is required.
Males born after 12/31/1959 must be registered with the Selective Service.
Mical Crisis Line Clinical Shift Supervisor
By Common Ground At , Remote $30 an hour
Minimum 3 years of experience in Crisis Services
Minimum 1 year of leadership experience
Experience with persons with co-occurring mental illness and substance use disorder
Oversee daily MiCAL operation, all MiCAL Crisis Specialists, and MiCAL Service Coordinators on shift
Monitor calls, chats and/or texts of a varying crisis nature
Take calls that need to be escalated
Crisis Chat And Text Shift Supervisor
By DeafLEAD At , Remote $50,000 - $55,000 a year
Master’s degree in psychology, social work, non-profit management or related field preferred, but not required
Annual salary of $50,000 - $55,000 based on education and previous experience
Manage the Zoom meeting, maintaining a strife-free and pleasant working environment for the Crisis Counselors.
Successfully complete all Lifeline required training annually, as well as other training and certifications as assigned
Exceptional writing and reading comprehension skills
Minimum 6 months of experience working on a crisis line

Are you looking for a challenging and rewarding opportunity to lead a team of crisis line operators? We are looking for an experienced Crisis Lines Operations Supervisor to join our team and help us provide support to those in need. You will be responsible for managing the daily operations of the crisis line, ensuring that all calls are answered in a timely and professional manner. You will also be responsible for training and supervising staff, developing policies and procedures, and providing support to callers. If you have the skills and experience to lead a team and provide compassionate support to those in need, this is the job for you!

What is Crisis Lines Operations Supervisor Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of crisis intervention techniques
• Knowledge of local resources and referral services
• Knowledge of relevant laws and regulations
• Computer literacy
• Ability to maintain confidentiality

What is Crisis Lines Operations Supervisor Job Qualifications?

• Bachelor’s degree in social work, psychology, or a related field
• Previous experience in crisis intervention or related field
• Certification in crisis intervention or related field
• CPR and first aid certification

What is Crisis Lines Operations Supervisor Job Knowledge?

• Knowledge of crisis intervention techniques
• Knowledge of local resources and referral services
• Knowledge of relevant laws and regulations
• Knowledge of crisis management and prevention

What is Crisis Lines Operations Supervisor Job Experience?

• Previous experience in crisis intervention or related field
• Previous experience in a supervisory role

What is Crisis Lines Operations Supervisor Job Responsibilities?

• Supervise and coordinate the activities of crisis line staff
• Provide crisis intervention and support to callers
• Monitor and evaluate the performance of crisis line staff
• Develop and implement policies and procedures for crisis line operations
• Develop and maintain relationships with local resources and referral services
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