Mical Crisis Line Clinical Shift Supervisor

Common Ground's statewide crisis hotline, MiCAL (Michigan Integrated Crisis & Access Line) is hiring REMOTE MASTER-LEVEL LICENSED CLINICIANS!

Shift Premiums for Afternoon/Overnight & Weekend Shifts

Extremely generous PTO

Summary

The ideal MiCAL Crisis Line Clinical Shift Supervisor is a licensed mental health professional with leadership experience who works fully remote leading a team of crisis responders. If you are self-disciplined to work from home and wish to utilize your clinical expertise to lead a group of dynamic and compassionate crisis hotline workers, we invite you to apply!

All new MiCAL Crisis Line Clinical Shift Supervisors will participate in a virtual 96-hour Crisis Intervention Training program to ensure they are set up for success in the role.

Day in the Life

• Work closely with community resources
• Provide accurate and available resources for the Crisis Specialists as needed
• Ensure call handling and time compliance
• Maintain high level confidentiality while performing all duties
• Monitor calls, chats and/or texts of a varying crisis nature
• Provide support to Crisis Specialists and Service Coordinators as needed
• Perform other duties as assigned
• Develop the plan of care in collaboration with the individual/family and other community members (if appropriate)
• Verify all documentation is complete and accurate
• Take calls that need to be escalated
• Oversee daily MiCAL operation, all MiCAL Crisis Specialists, and MiCAL Service Coordinators on shift

What you need to apply

• Minimum 1 year of leadership experience
• Standard met for Mental Health Professional and Child Mental Health Professional
• Minimum 3 years of experience in Crisis Services
• Permanent year-round Michigan residency
• Master's degree in a Human Services field
• At-home high speed internet on a private network
• A private, HIPAA compliant, dedicated office space
• Professional licensure in the State of Michigan
• Experience with persons with co-occurring mental illness and substance use disorder

For your hard work

• Employer sponsored benefit plans
• Opportunity for professional growth and advancement
• Shift premiums
• Employer paid training
• Competitive Wages
• Paid Time Off, Floating Holidays, Vacation Time, Sick Time
• Employer paid wellness plan

Common Ground is a community-crisis organization that has been in existence for over 50 years. Our purpose: helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance abuse, human trafficking, mental illness and more.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.

Find out more at https://commongroundhelps.org