Payment Services (Credit And Collections) Support Rep
By Comcast At , Fort Collins, Co $15 an hour
Must have a working knowledge of applicable state and federal laws regulating collection activities.
Other duties and responsibilities as assigned.
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
Generally requires 3-5 years related experience
Sorts and files correspondence and performs miscellaneous clerical duties including answering correspondence and writing reports.
Performs various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

Are you looking for a challenging and rewarding role in Credit Collections? We are looking for a Credit Collections Analyst to join our team and help us manage our accounts receivable. You will be responsible for monitoring customer accounts, resolving disputes, and ensuring timely payments. If you have a passion for problem solving and a knack for customer service, this could be the perfect job for you!

Overview:

A Credit Collections Analyst is responsible for managing the collection of delinquent accounts and ensuring that customers are paying their bills on time. They are responsible for maintaining customer relationships and resolving disputes, as well as providing customer service and support.

Detailed Job Description:

The Credit Collections Analyst is responsible for managing the collection of delinquent accounts and ensuring that customers are paying their bills on time. They are responsible for maintaining customer relationships and resolving disputes, as well as providing customer service and support. The Credit Collections Analyst will review customer accounts, contact customers to discuss payment options, and negotiate payment plans. They will also review customer credit reports, analyze financial statements, and make recommendations to management regarding customer accounts. The Credit Collections Analyst will also be responsible for preparing reports and providing updates to management.

What is Credit Collections Analyst Job Skills Required?

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Knowledge of accounting principles and financial statements
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment

What is Credit Collections Analyst Job Qualifications?

• Bachelor’s degree in Accounting, Finance, or related field
• At least two years of experience in credit collections
• Knowledge of applicable laws and regulations
• Ability to work with customers to resolve disputes

What is Credit Collections Analyst Job Knowledge?

• Knowledge of accounting principles and financial statements
• Knowledge of applicable laws and regulations
• Understanding of customer service principles
• Knowledge of collection techniques

What is Credit Collections Analyst Job Experience?

• At least two years of experience in credit collections
• Experience in customer service
• Experience in dispute resolution

What is Credit Collections Analyst Job Responsibilities?

• Review customer accounts and contact customers to discuss payment options
• Negotiate payment plans with customers
• Review customer credit reports and analyze financial statements
• Prepare reports and provide updates to management
• Resolve customer disputes and provide customer service and support
• Maintain customer relationships and ensure customer satisfaction