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Correspondence Representative Jobs

Supervisor, Correspondence (Digital Media)
By Performant Financial Corporation At , Remote
Assists management with establishing and communicating goals and expectations to team members.
Monitors attendances and effectively raises and addresses concerns in collaboration with the next level management and HR.
Ability to effectively transfer knowledge/skills to others and develop staff.
Contributes to continuous improvement efforts and develops/delivers tools and training to increase knowledge, efficiency and consistency of department output.
Reviews and approves scheduled time off requests, time-cards, and other direct supervisory responsibilities as assigned through the HR/Payroll systems.
Demonstrates Performant core values in performance of job duties and all interactions.
Specialist, Correspondence Dispute, Senior - 300001485418027
By Carrington Holding Company, LLC At Westfield, IN, United States
Ability to manage and prioritize multiple simultaneous assignments while meeting deadline requirements.
Come join our amazing team and work remote from home (must be available to work EST)!
Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.
Working knowledge of federal and state laws and guidelines pertaining to mortgage servicing (RESPA, CFPB, etc.)
Strong interpersonal, verbal, and professional written communication skills and editing skills
Knowledge of Microsoft Office Suite of applications
Supervisor, Correspondence (Digital Media)
By Performant Corp At United States
Assists management with establishing and communicating goals and expectations to team members.
Monitors attendances and effectively raises and addresses concerns in collaboration with the next level management and HR.
Ability to effectively transfer knowledge/skills to others and develop staff.
Contributes to continuous improvement efforts and develops/delivers tools and training to increase knowledge, efficiency and consistency of department output.
Reviews and approves scheduled time off requests, time-cards, and other direct supervisory responsibilities as assigned through the HR/Payroll systems.
Demonstrates Performant core values in performance of job duties and all interactions.
(Medi-Cal) Correspondence Phone Support, Intermediate
By Blue Shield of California At , Long Beach $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Correspondence Operator Ii Jobs
By Illinois Secretary of State At Springfield, IL, United States
May perform other routine work such as operating a keyboard-controlled data entry device for a limited percentage of time.
Requires extensive knowledge of office practices, procedures and programs.
Requires elementary knowledge of Department programs, policies and regulations.
Requires working knowledge of basic mathematics.
Requires extensive knowledge of composition, grammar, spelling and punctuation.
Proofreads and edits material for appropriate punctuation, grammar, spelling, capitalization and typographical errors.
Associate Operations Correspondence Analyst (Dentaquest) Remote
By DentaQuest At Milwaukee, WI, United States
Completion of the client requirement document (CRD) to accurately reflect contract and regulatory requirements.
Identify the templates required for implementation, based on operational process and requirements. Draft a template document, as necessary.
Ensure template content meets requirements based on client contract, regulations, NCQA and/or URAC.
Perform gap analysis for correspondence requirements and system functionality and/or current process and develop strategic solutions to ensure compliance with requirements.
Participate in market meetings to understand client requirements and changes. Communicate any items that impacts correspondence.
Associate’s degree in business, healthcare or related field (or equivalent work experience)
Claim Appeals & Correspondence I
By Medica At United States
Minimum requirement is HS diploma, or equivalent, plus 1 year of work experience.
Collaborate with multiple teams at Medica to resolve assigned issues (Coding, Utilization Management and Network Management etc.)
Health plan or claims processing experience required
Work and complete issues assigned by the Supervisor and Manager as needed
Work and complete reports assigned by the Supervisor and Manager as needed
Basic understanding of claims adjustment, health plan operations/plan language strongly preferred
Correspondence Specialist I Jobs
By InComm Payments At Columbus, GA, United States
This requires knowledge of all products and platforms, analytical skills, and the ability to clearly communicate information on trends to management.
Must have demonstrated strong communication (written and oral), organizational, and time-management skill
Must be able to pass background and credit check in accordance with InComm’s certification requirements.
Manage Tier II escalations coming from various call centers and departments. Report on trends.
Microsoft Word and Excel knowledge required.
Must be able to handle multiple tasks while working independently, as well as, interact well with others.

Are you looking for a job that allows you to use your customer service skills to help people? We are looking for a Correspondence Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

A Correspondence Representative is responsible for responding to customer inquiries and complaints via written correspondence. They must be able to effectively communicate with customers, provide accurate information, and resolve customer issues in a timely manner.

Detailed Job Description:

A Correspondence Representative is responsible for responding to customer inquiries and complaints via written correspondence. They must be able to effectively communicate with customers, provide accurate information, and resolve customer issues in a timely manner. They must also be able to maintain accurate records of customer interactions and document all customer inquiries and complaints.

What is Correspondence Representative Job Skills Required?

• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Correspondence Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Correspondence Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Correspondence Representative Job Experience?

• Previous experience in customer service or a related field
• Previous experience in written correspondence

What is Correspondence Representative Job Responsibilities?

• Respond to customer inquiries and complaints via written correspondence
• Maintain accurate records of customer interactions
• Document all customer inquiries and complaints
• Provide accurate information to customers
• Resolve customer issues in a timely manner
• Follow up with customers to ensure satisfaction
• Maintain customer service software and databases