Correspondence Operator Ii Jobs

Office of the Illinois Secretary of State

Alexi Giannoulias

Job Title: Correspondence Operator II

Division: Business Services - Corporations

Union: SEIU

Location: 501 S Second St, Springfield, IL – Sangamon County

Salary: Starting salary is $3,033.00 monthly

Please Note:

To be considered for this vacancy you MUST establish eligibility by taking and passing a written, multiple-choice examination administered at an ILSOS Personnel Office in either Springfield or Chicago. Appointments for testing may be made by contacting the Personnel office at which you would like to test or walk-ins will be accepted at the following testing sessions: 1:00 PM Tuesday or Thursday. Any questions regarding these positions or applying and testing for these positions can be answered by contacting the Department of Personnel at these locations - Springfield at 217-782-4783 or Chicago at 312-793-5515 or by e-mail at sosjoblisting.com.

At the time of testing, a completed IL Secretary of State employment application MUST be submitted. Applications are available at either Personnel office, can be mailed upon request or are available online, with additional information regarding the ILSOS hiring and selection process, at

Overview:

Uses subject-matter knowledge and judgment to complete assignments utilizing either a typewriter or word processing equipment and consisting of numerous steps that vary in nature and sequence to prepare detailed documents using knowledge of varied functions of different software packages; performs clerical tasks in which the employee selects from alternative methods by adapting or interpreting substantive guides, manuals or procedures and refers problems not solvable to supervisor. This level is required to also make decisions about the adequacy and content of transactions handled in addition to following proper procedures. Requires the ability to type accurately and at a working rate of speed.

Duties and Responsibilities:

Typical duties include, but are not limited to, a combination of functions defined in the lower levels of this series AND such functions as:

• Serves as lead worker for lower-level operations staff; exercises responsibility for assigning and reviewing work to ensure established methods and procedures are maintained.
• May perform other routine work such as operating a keyboard-controlled data entry device for a limited percentage of time.
• Types and produces charts, statistical reports, graphs, documents, forms, memoranda and creates letters which may include legal and/or medical terminology and where an understanding of specialized terms is required to ensure clarity and accuracy; transcribes documents from handwritten hard copy or pre-recorded dictation from a variety of sources.
• Prepares and maintains word processing, spreadsheet or database files to preserve records and produce reports not requiring an extensive knowledge, but with advanced level of departmental training of application programs or procedural command language.
• Operates and performs routine maintenance of a variety of office machines (typewriter, word processing equipment, telephone, fax, personal computer, etc.).
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
• Composes unique responses to correspondence requiring general knowledge of program operations, rules and regulations; revises or adds data to stored documents for use in producing correspondence, statistical or financial reports.
• Proofreads and edits material for appropriate punctuation, grammar, spelling, capitalization and typographical errors.
• Determines proper format and mode of address; enters full range of commands to bring up forms on terminal screen, save and/or print documents; prepares mailing envelopes and materials for mailing.

Specific Skills:

• Requires extensive knowledge of office practices, procedures and programs.
• Requires ability to operate commonly used office equipment and perform routine maintenance.
• Requires ability to type accurately at a working rate of speed on either a typewriter or word processing system.
• Requires extensive knowledge of composition, grammar, spelling and punctuation.
• Requires working knowledge of basic mathematics.
• Requires ability to follow oral and/or written instructions.
• Requires elementary knowledge of Department programs, policies and regulations.

Education and Work Experience:

Requires knowledge, skill and mental development equivalent to the completion of high school AND one year of experience as would be gained as a Correspondence Operator.

Application Process:

• Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed.

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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