Supervisor, Correspondence (Digital Media)
By Performant Financial Corporation At , Remote
Assists management with establishing and communicating goals and expectations to team members.
Monitors attendances and effectively raises and addresses concerns in collaboration with the next level management and HR.
Ability to effectively transfer knowledge/skills to others and develop staff.
Contributes to continuous improvement efforts and develops/delivers tools and training to increase knowledge, efficiency and consistency of department output.
Reviews and approves scheduled time off requests, time-cards, and other direct supervisory responsibilities as assigned through the HR/Payroll systems.
Demonstrates Performant core values in performance of job duties and all interactions.
Specialist, Correspondence Dispute, Senior - 300001485418027
By Carrington Holding Company, LLC At Westfield, IN, United States
Ability to manage and prioritize multiple simultaneous assignments while meeting deadline requirements.
Come join our amazing team and work remote from home (must be available to work EST)!
Manage and track deadlines to ensure compliance with CFPB guidelines of qualified written requests, notice of errors, and request for information.
Working knowledge of federal and state laws and guidelines pertaining to mortgage servicing (RESPA, CFPB, etc.)
Strong interpersonal, verbal, and professional written communication skills and editing skills
Knowledge of Microsoft Office Suite of applications
Supervisor, Correspondence (Digital Media)
By Performant Corp At United States
Assists management with establishing and communicating goals and expectations to team members.
Monitors attendances and effectively raises and addresses concerns in collaboration with the next level management and HR.
Ability to effectively transfer knowledge/skills to others and develop staff.
Contributes to continuous improvement efforts and develops/delivers tools and training to increase knowledge, efficiency and consistency of department output.
Reviews and approves scheduled time off requests, time-cards, and other direct supervisory responsibilities as assigned through the HR/Payroll systems.
Demonstrates Performant core values in performance of job duties and all interactions.
(Medi-Cal) Correspondence Phone Support, Intermediate
By Blue Shield of California At , Long Beach $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Correspondence Operator Ii Jobs
By Illinois Secretary of State At Springfield, IL, United States
May perform other routine work such as operating a keyboard-controlled data entry device for a limited percentage of time.
Requires extensive knowledge of office practices, procedures and programs.
Requires elementary knowledge of Department programs, policies and regulations.
Requires working knowledge of basic mathematics.
Requires extensive knowledge of composition, grammar, spelling and punctuation.
Proofreads and edits material for appropriate punctuation, grammar, spelling, capitalization and typographical errors.
Associate Operations Correspondence Analyst (Dentaquest) Remote
By DentaQuest At Milwaukee, WI, United States
Completion of the client requirement document (CRD) to accurately reflect contract and regulatory requirements.
Identify the templates required for implementation, based on operational process and requirements. Draft a template document, as necessary.
Ensure template content meets requirements based on client contract, regulations, NCQA and/or URAC.
Perform gap analysis for correspondence requirements and system functionality and/or current process and develop strategic solutions to ensure compliance with requirements.
Participate in market meetings to understand client requirements and changes. Communicate any items that impacts correspondence.
Associate’s degree in business, healthcare or related field (or equivalent work experience)
Claim Appeals & Correspondence I
By Medica At United States
Minimum requirement is HS diploma, or equivalent, plus 1 year of work experience.
Collaborate with multiple teams at Medica to resolve assigned issues (Coding, Utilization Management and Network Management etc.)
Health plan or claims processing experience required
Work and complete issues assigned by the Supervisor and Manager as needed
Work and complete reports assigned by the Supervisor and Manager as needed
Basic understanding of claims adjustment, health plan operations/plan language strongly preferred
Correspondence Specialist I Jobs
By InComm Payments At Columbus, GA, United States
This requires knowledge of all products and platforms, analytical skills, and the ability to clearly communicate information on trends to management.
Must have demonstrated strong communication (written and oral), organizational, and time-management skill
Must be able to pass background and credit check in accordance with InComm’s certification requirements.
Manage Tier II escalations coming from various call centers and departments. Report on trends.
Microsoft Word and Excel knowledge required.
Must be able to handle multiple tasks while working independently, as well as, interact well with others.

Are you looking for a job that allows you to work with people from all over the world? Do you have a passion for customer service and a knack for problem-solving? We are looking for a Correspondence Associate to join our team! As a Correspondence Associate, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If this sounds like the perfect job for you, apply now!

Overview A Correspondence Associate is responsible for managing all incoming and outgoing correspondence for an organization. They are responsible for ensuring that all correspondence is accurate, timely, and compliant with all applicable laws and regulations. They may also be responsible for providing customer service support, responding to inquiries, and maintaining records. Detailed Job Description The Correspondence Associate is responsible for managing all incoming and outgoing correspondence for an organization. This includes letters, emails, faxes, and other forms of communication. The Correspondence Associate must ensure that all correspondence is accurate, timely, and compliant with all applicable laws and regulations. They must also provide customer service support, respond to inquiries, and maintain records. The Correspondence Associate must be able to read, write, and understand English. They must also be able to communicate effectively with customers, colleagues, and other stakeholders. They must be organized and able to prioritize tasks. Job Skills Required
• Excellent written and verbal communication skills
• Ability to read, write, and understand English
• Ability to prioritize tasks
• Excellent customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of applicable laws and regulations
• Knowledge of record keeping and filing systems
Job Qualifications
• Bachelor’s degree in business, communications, or related field
• At least two years of experience in a customer service or administrative role
• Knowledge of applicable laws and regulations
• Knowledge of record keeping and filing systems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of record keeping and filing systems
• Knowledge of Microsoft Office Suite
Job Experience
• At least two years of experience in a customer service or administrative role
• Experience working with customers and stakeholders
• Experience managing correspondence
Job Responsibilities
• Manage all incoming and outgoing correspondence
• Ensure that all correspondence is accurate, timely, and compliant with all applicable laws and regulations
• Provide customer service support
• Respond to inquiries
• Maintain records
• Prepare reports and other documents as needed
• Monitor correspondence for accuracy and compliance
• Follow up on correspondence as needed
• Assist with other administrative tasks as needed