Program Manager, Partner Support
By RingCentral At Dallas-Fort Worth Metroplex, United States
Works cross-functionally to communicate vision, evolution, project scope, timelines, and dependencies for all program management efforts.
Develops and implements long term measurements for Support capabilities and performance, including a regular reporting & analytics package.
Experience with Unified Communications (UCaaS) and Contact Center (CCaaS) solutions considered a large advantage.
Minimum 8 years developing relationships with strategic large partners, with a strong focus on problem resolution and the overall Customer Experience.
8 years minimum experience within the cloud technology industry, preferably with a telecommunications service provider or SaaS company.
Detail and results oriented; skilled at both planning and hands-on execution.
Partner Program Manager Jobs
By Accelsius At Austin, TX, United States
Minimum of five (5) years experience in partner marketing or management in the high-performance (ideal: server) computing sector
Activate cross-marketing activities with contracted partners from set-up and enablement, through lead generation, deal registration, and opportunity management
Operationalize the Partner Program across functions by defining workflows, roles and responsibilities, and deliverables
Integrate opportunity funnel with partners into the CRM, track, manage, and report activity with partners and ecosystem members
Experience marketing technology to, or for, Data Centers, Edge Computing, or 5G Telecomm operations
Technically orientated with an existing knowledge base and an ability to quickly learn, and assimilate advanced computing elements

Are you looking for an exciting opportunity to join a dynamic team of professionals and make a real difference in the lives of others? We are looking for a Contractor Program Partner to join our team and help us build and maintain strong relationships with our contractors. You will be responsible for ensuring that our contractors are provided with the best possible service and support, and that their needs are met in a timely and efficient manner. If you are passionate about helping others and have a strong customer service background, then this is the perfect job for you!

Overview A Contractor Program Partner is responsible for managing and overseeing the contractor program for a company. This includes developing and implementing strategies to ensure that contractors are properly trained, qualified, and compliant with all applicable laws and regulations. The Contractor Program Partner also works with other departments to ensure that contractors are properly managed and that their services are meeting the company’s needs. Detailed Job Description The Contractor Program Partner is responsible for the overall management and oversight of the contractor program. This includes developing and implementing strategies to ensure that contractors are properly trained, qualified, and compliant with all applicable laws and regulations. The Contractor Program Partner will also work with other departments to ensure that contractors are properly managed and that their services are meeting the company’s needs.

The Contractor Program Partner will be responsible for:

• Developing and implementing strategies to ensure that contractors are properly trained, qualified, and compliant with all applicable laws and regulations.
• Working with other departments to ensure that contractors are properly managed and that their services are meeting the company’s needs.
• Developing and implementing policies and procedures for the contractor program.
• Monitoring contractor performance and providing feedback and guidance to ensure that contractors are meeting the company’s standards.
• Ensuring that contractors are properly compensated and that their contracts are in compliance with all applicable laws and regulations.
• Working with the legal department to ensure that all contracts are properly drafted and executed.
• Working with the finance department to ensure that all payments to contractors are properly processed and tracked.
Job Skills Required
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of applicable laws and regulations.
• Knowledge of contract management and negotiation.
• Knowledge of finance and accounting principles.
• Knowledge of project management principles.
Job Qualifications
• Bachelor’s degree in business, law, or a related field.
• 5+ years of experience in contract management or a related field.
• Experience in project management and/or finance and accounting.
• Knowledge of applicable laws and regulations.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
Job Knowledge
• Knowledge of contract management and negotiation.
• Knowledge of finance and accounting principles.
• Knowledge of project management principles