Hr Content Business Analyst Jobs in California

Knowledge Management - Understand program/process details, create support responses, obtain feedback on article quality, and make changes as necessary.

Bachelor’s degree in Human Resources, Business Management, related field, or equivalent work experience.

5+ years of experience in content curation, authoring and management.

LumApps, Adobe Experience Manager (AEM), or similar content management experience preferred.

Experience with ServiceNow, Workday, Jira, or other case management platform.

Advanced experience with LumApps, Adobe Experience Manager (AEM), or similar content management platforms.

Transform the network discovery data into actionable information which can be used for license management

Knowledge of various engagement/contract types offered by top publishers like Microsoft: EA, Adobe: TLP, CLP etc. is a plus

Creating and updating ITAM content related knowledgebase documents.

3+ years of experience in IT/IT enabled companies working with high quality and aggressive teams including Technical Support, data research area.

Excellent written and verbal communication skills

Should have good problem-solving skills and should be innovative in approach to solutions