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Contact Center Recruiter Jobs

Contact Center Quality Auditor
By HomeSafe Alliance At United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Quality Auditor
By HomeSafe Alliance At Albuquerque, NM, United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Quality Auditor
By HomeSafe Alliance At Columbus, OH, United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Quality Auditor
By HomeSafe Alliance At Greater Indianapolis, United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Quality Auditor
By HomeSafe Alliance At Rhode Island, United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Quality Auditor
By HomeSafe Alliance At Huntsville, AL, United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Contact Center Associate - Entry Level
By Eye Health America At St Petersburg, FL, United States
Strong computer skills, preferably with Microsoft Excel, Word, and Outlook.
Answer incoming customer phone calls and take appropriate action for each call.
Make outbound calls to schedule, reschedule, or cancel appointments.
Maintain customer satisfaction by answering calls quickly and making outbound calls.
Demonstrate concern for patients’ problems. Present a friendly, caring manner to put patients at ease.
Input data into the company’s computer system to maintain an accurate log of each interaction.
Technical Sales Architect - Contact Center
By Zoom At United States
Product management knowledge, either from direct experience or partnership
Integration experience with CRM and Lead Management solutions such as Salesforce, Zendesk, ServiceNow, Microsoft Dynamics, etc
Specialized knowledge of workforce management and quality management is strongly preferred (WEM, WFM, QM)
Thorough competitive landscape knowledge (in their area of specialization) including solution, technology and product offerings
Partner with product managers across platforms to identify and prioritize new features and enhancements based on customer feedback and market trends.
5+ years experience in contact center industry working with enterprise deployments
Contact Center Trainer Jobs
By HomeSafe Alliance At St Paul, MN, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Albuquerque, NM, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At West Baton Rouge Parish County, LA, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Jacksonville, FL, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Wyoming, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Sioux Falls, SD, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Greater Jefferson City Area, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Contact Center Trainer Jobs
By HomeSafe Alliance At Honolulu, HI, United States
Experience with Knowledge Management systems
Knowledge of principles, methods, and practices of adult education/training
Assure interactive, participative learning environment that supports all learning styles and abilities.
Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.
Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.
3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually
Patient Scheduler - Primary Care Contact Center (8:00Am-4:30Pm)
By University Health KC At Las Vegas, NV, United States

High school diploma or equivalent required

Proficient in use of computer hardware and software

Vice President, Contact Center
By Teachers Credit Union At Indiana, United States
Strong change management skills to be able to quickly adapt to change and incorporate new or updated information into workflows.
Skilled in conflict management and resolution and ability to manage issues swiftly and with positive outcomes.
Possess and exhibit excellent analytical, prioritization and time management skills.
Prior experience leading contact center operations and experience with call management systems and related statistical data required.
Excel at workforce management to achieve and maintain operational efficiency.
Ensure exceptional member service. Offer industry knowledge and training to provide better member satisfaction.
Contact Center Solution Analyst
By Danta Technologies At United States
Provide tier 2 support of incident management. This includes any incident trending over time. Participant in any high critical incidents.
Provide innovation to business areas and contribute to improve their operational processes by advising how to adopt call center technologies.
Perform other duties as assigned
Member Contact Center Consultant
By Connexus Credit Union At , Remote
Ability to help members achieve their personal financial objectives by anticipating their needs through active listening skills and product education
Connexus offers an Amazing Benefits package:
Ability to remain composed under pressure and provide a positive customer service experience
1+ years experience in a call center environment is required
Prior banking and/or financial industry experience strongly preferred
20 days of paid time off and 7 paid holidays

Are you looking for a job that will allow you to use your recruiting skills to help build a successful contact center team? We are looking for an experienced Contact Center Recruiter to join our team and help us find the best talent for our contact center. As a Contact Center Recruiter, you will be responsible for sourcing, screening, and interviewing candidates for contact center positions. You will also be responsible for developing and maintaining relationships with hiring managers and other stakeholders. If you are an experienced recruiter with a passion for helping people find the right job, then this is the perfect opportunity for you!

Overview:

A Contact Center Recruiter is responsible for recruiting and hiring qualified candidates for contact center positions. They work closely with hiring managers to ensure that the right people are hired for the right positions. They also provide guidance and support to new hires and help them to become successful in their roles.

Detailed Job Description:

A Contact Center Recruiter is responsible for identifying, screening, and interviewing potential candidates for contact center positions. They must have a thorough understanding of the contact center industry and the roles and responsibilities of each position. They must be able to assess the skills and qualifications of each candidate and make sure they are a good fit for the role. They must also be able to create job postings and advertise them in the appropriate places.

What is Contact Center Recruiter Job Skills Required?

• Excellent communication skills
• Knowledge of contact center industry
• Ability to assess candidate qualifications
• Ability to create job postings
• Knowledge of recruitment processes
• Ability to work with hiring managers
• Knowledge of labor laws
• Ability to negotiate salaries

What is Contact Center Recruiter Job Qualifications?

• Bachelor’s degree in Human Resources or related field
• Previous experience in recruitment or contact center industry
• Knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Contact Center Recruiter Job Knowledge?

• Knowledge of contact center industry
• Knowledge of recruitment processes
• Knowledge of labor laws and regulations
• Knowledge of applicant tracking systems

What is Contact Center Recruiter Job Experience?

• Previous experience in recruitment or contact center industry
• Experience in interviewing and assessing candidates
• Experience in creating job postings

What is Contact Center Recruiter Job Responsibilities?

• Identify, screen, and interview potential candidates for contact center positions
• Assess candidate qualifications and make sure they are a good fit for the role
• Create job postings and advertise them in the appropriate places
• Negotiate salaries and other terms of employment
• Provide guidance and support to new hires
• Monitor and evaluate performance of contact center staff