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Contact Center Recruiter Jobs in Union, Arkansas

Contact Center Of Excellence Manger
By Ford Motor Company At United States
Sales/ Service work experience in B2B or Fleet management iex[erience
Outstanding written & verbal presentation skills required for senior management interaction. 
Manage vendor relationships and provide thought leadership to constantly improve customer experience across all channels
Vehicle discount program for employees and family members, and management leases
Manage day to day operations by monitoring and tracking daily operational metrics and identify opportunities of improvement to deliver customer success
Bachelors degree in a related field or equivalent work experience
Avp, Crm And Contact Center Capabilities, Digital Banking
By Forbright Bank At United States
5+ years of experience in product or operations management experience showing progression/promotion within the tech or financial services industry
Deliver quality deliverables and manage to aggressive timelines, managing concurrent priorities and projects.
Manage relationships with external partners, including vendors and consultants, to ensure that the organization has access to the necessary stakeholders.
Experience in the financial services industry, preferably in a banking or lending environment
Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
Excellent communication and interpersonal skills, with the ability to communicate complex concepts to non-technical stakeholders.
Sr. Contact Center Ops Analyst
By Wisetack At United States
Highly organized, results-driven, with exceptional attention to detail with great end-to-end program management
Experience in building strong working relationships with business partners, application users, project managers, internal IT team, external application consultants
Experience working with product managers, engineering, and sprint cycles
Manage multiple competing priorities through effective organization and communication
5+ years of experience in system analysis, design, and implementation
3+ years of experience working with contact center systems and CRMs (Zendesk, Kustomer, Five 9, Genesis, etc.)
Contact Center Lead - Remote
By Duluth Trading Company At United States
Design and implement training programs to enhance the skills of our contact center staff.
Prior experience in a supervisory or team lead role within a contact center environment.
Strong leadership skills, capable of motivating and guiding team members.
Excellent communication and interpersonal abilities.
Proven problem-solving skills and a solution-oriented approach.
Lead and motivate a team of passionate customer service agents, fostering a positive and collaborative work culture.
Contact Center Team Lead
By KCC At United States
· Manage the daily operations of a contact center team.
Secondary Job Duties – as needed
· Assist in Data Entry/Claim Verification
› Working knowledge of class actions, settlement agreements and claims processing.
A choice medical insurance plans designed to meet your needs
Flexible spending and health savings accounts
Account Coordinator, Contact Center (Remote | M-F, 11-8Pm Est)
By KAR Global At United States
Strong time management, organizational, and written/verbal communication skills
Comfortability work in a call center environment while working remotely
Assist our Senior Account Managers in problem solving
1 + years’ experience in a high-volume customer service role (maintaining 10+ calls per hour)
A high level of detail-oriented experience as your notes will dictate future interactions with our clients
Excellent computer skills with Microsoft products such as Excel and Outlook
Zoom Contact Center Solution Engineer (East)
By Zoom At United States
Understanding of industry regulatory requirements, customer security requirements, etc, and translate those into actionable feature requests for Product Management.
Proven industry experience in CCaaS, and/or adjacent industries like AI, Workforce Optimization, Quality Management,etc.
Strong understanding of the CX/EX industry including Contact Center concepts such as Workforce Optimization, Workforce Management, Workforce Engagement Management, etc.
Serves as the customers trusted advisor throughout the pre-sales lifecycle; translating technical and business requirements into solutions
Partner with account teams to execute pre-sales activities including opportunity qualification and discovery, demonstrations, product workshops and proof of concepts
5+ years of experience in customer focused roles
Zoom Contact Center Solution Engineer (Central)
By Zoom At United States
Understanding of industry regulatory requirements, customer security requirements, etc, and translate those into actionable feature requests for Product Management.
Proven industry experience in CCaaS, and/or adjacent industries like AI, Workforce Optimization, Quality Management, etc.
Strong understanding of the CX/EX industry including Contact Center concepts such as Workforce Optimization, Workforce Management, Workforce Engagement Management, etc.
Serves as the customers trusted advisor throughout the pre-sales lifecycle; translating technical and business requirements into solutions
Partner with account teams to execute pre-sales activities including opportunity qualification and discovery, demonstrations, product workshops and proof of concepts
5+ years of experience in customer focused roles
Contact Center Quality Auditor
By HomeSafe Alliance At United States
Prepare internal scorecards for contact center representatives with related knowledge management aids and a way forward for success.
Military move management experience, Military experience and/or immediate family member of a military member while on active duty.
Review customer feedback and other metrics and provide contact center management with regular performance reports of representatives.
May perform other related duties and responsibilities as assigned and/or required.
2 years of experience in a contact center environment.
1 year of experience scoring and rating customer interactions in a contact center environment.
Technical Sales Architect - Contact Center
By Zoom At United States
Product management knowledge, either from direct experience or partnership
Integration experience with CRM and Lead Management solutions such as Salesforce, Zendesk, ServiceNow, Microsoft Dynamics, etc
Specialized knowledge of workforce management and quality management is strongly preferred (WEM, WFM, QM)
Thorough competitive landscape knowledge (in their area of specialization) including solution, technology and product offerings
Partner with product managers across platforms to identify and prioritize new features and enhancements based on customer feedback and market trends.
5+ years experience in contact center industry working with enterprise deployments
Contact Center Solution Analyst
By Danta Technologies At United States
Provide tier 2 support of incident management. This includes any incident trending over time. Participant in any high critical incidents.
Provide innovation to business areas and contribute to improve their operational processes by advising how to adopt call center technologies.
Perform other duties as assigned
Contact Center (Telephony) Analyst, Product Operations
By Upstart At United States
Work cross-functionally with IT, Compliance, Change Management and other teams to support the launch of new system features
Experience working cross-functionally between operations and technical teams to write business requirements
Manage and document contact center phone configurations for all workflows and lending partner launches
Create and work with stakeholders to get sign off on requirements that specify how new tools and features should work
Experience configuring telephony, collections, or similar contact center systems
Experience working with cross-functional teams and understanding the the cross-functional and business implications of decisions
Amazon Connect - Contact Center Plication Development
By NLB Services At United States
•Application developer (see Specialization Requirements) that has strong Amazon Connect experience
• BS level technical degree or 5+ years equivalent professional or military experience
• Experience with Continuous Integration and Continuous Delivery (CI/CD)
• Exposure to Agile development methodologies
Product Marketing Manager, Zoom Contact Center
By Zoom At United States
Must have a minimum of 2 years of product marketing experience specifically in the Contact Center/CCaaS industry***
This role requires someone with background knowledge of contact centers, multichannel marketing engagement, automation and phone
Expert knowledge of phone, CRM, and contact center products in this market space
Excellent leadership skills and are successful in matrixed organizations
Extremely strong written (storytelling) and verbal communication skills with the ability to deliver simple and actionable analysis
Team player and have strong interpersonal skills
Zoom Contact Center Solution Engineer (West)
By Zoom At United States
Understanding of industry regulatory requirements, customer security requirements, etc, and translate those into actionable feature requests for Product Management.
Proven industry experience in CCaaS, and/or adjacent industries like AI, Workforce Optimization, Quality Management, etc.
Strong understanding of the CX/EX industry including Contact Center concepts such as Workforce Optimization, Workforce Management, Workforce Engagement Management, etc.
Serves as the customers trusted advisor throughout the pre-sales lifecycle; translating technical and business requirements into solutions
Partner with account teams to execute pre-sales activities including opportunity qualification and discovery, demonstrations, product workshops and proof of concepts
5+ years of experience in customer focused roles
Senior Contact Center Administrator (Remote)
By Path At United States
Experience working cross-functionally with sales and marketing team processes (lead management, prospecting, contracts, etc).
3-5 years of contact center, sales, revenue operations, customer service management or related experience
Support the enterprise tools service management team with tier 2 escalations for technical support
Experience working with sales and customer success managers to solve complex operational problems
Collaborating with GTM project managers and the Enterprise Tools team to integrate these tools seamlessly in to custom facing team workflows
Ensure that Path is compliant with regulatory requirements
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy At , Springfield, 65804
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
**Work from Home after training period - Training on site in Springfield, MO**
High School Diploma or equivalent required - some college helpful
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
Contact Center Supervisor Jobs
By Imaging Healthcare Specialists, LLC At , Athens, 30606 $42,500 - $49,500 a year
Manage budget at assigned centers through the effective management of volumes, inventory, and labor hours.
Develop departmental training material based on current workforce skillset, manage training schedules, and forecast future training needs to meet Company goals.
Manage and analyze daily/weekly/monthly operational statistics related to patient volume, modality volume, front desk productivity, TOS/Billing accuracy.
Manage labor audits and review staff scheduling to maximize efficiency.
Identify methods to continuously improve internal processes and increase patient satisfaction efficiently with employee engagement.
Take an active part in listening to the voice of the customer by periodically making waiting room rounds.
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora, 80045 $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching

Are you looking for a job that will allow you to use your recruiting skills to help build a successful contact center team? We are looking for an experienced Contact Center Recruiter to join our team and help us find the best talent for our contact center. As a Contact Center Recruiter, you will be responsible for sourcing, screening, and interviewing candidates for contact center positions. You will also be responsible for developing and maintaining relationships with hiring managers and other stakeholders. If you are an experienced recruiter with a passion for helping people find the right job, then this is the perfect opportunity for you!

Overview:

A Contact Center Recruiter is responsible for recruiting and hiring qualified candidates for contact center positions. They work closely with hiring managers to ensure that the right people are hired for the right positions. They also provide guidance and support to new hires and help them to become successful in their roles.

Detailed Job Description:

A Contact Center Recruiter is responsible for identifying, screening, and interviewing potential candidates for contact center positions. They must have a thorough understanding of the contact center industry and the roles and responsibilities of each position. They must be able to assess the skills and qualifications of each candidate and make sure they are a good fit for the role. They must also be able to create job postings and advertise them in the appropriate places.

What is Contact Center Recruiter Job Skills Required?

• Excellent communication skills
• Knowledge of contact center industry
• Ability to assess candidate qualifications
• Ability to create job postings
• Knowledge of recruitment processes
• Ability to work with hiring managers
• Knowledge of labor laws
• Ability to negotiate salaries

What is Contact Center Recruiter Job Qualifications?

• Bachelor’s degree in Human Resources or related field
• Previous experience in recruitment or contact center industry
• Knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Contact Center Recruiter Job Knowledge?

• Knowledge of contact center industry
• Knowledge of recruitment processes
• Knowledge of labor laws and regulations
• Knowledge of applicant tracking systems

What is Contact Center Recruiter Job Experience?

• Previous experience in recruitment or contact center industry
• Experience in interviewing and assessing candidates
• Experience in creating job postings

What is Contact Center Recruiter Job Responsibilities?

• Identify, screen, and interview potential candidates for contact center positions
• Assess candidate qualifications and make sure they are a good fit for the role
• Create job postings and advertise them in the appropriate places
• Negotiate salaries and other terms of employment
• Provide guidance and support to new hires
• Monitor and evaluate performance of contact center staff