Contact Center Operator Jobs
Service Center Operator B | Goldsboro
By Ryerson
At Goldsboro, NC, United States
Service Center Operator C | Tampa
By Ryerson
At Tampa, FL, United States
Contact Center Of Excellence Manger
By Ford Motor Company
At United States
Avp, Crm And Contact Center Capabilities, Digital Banking
By Forbright Bank
At United States
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy
At , Springfield, 65804
Contact Center Trainer Jobs
By MSC Cruises
At Fort Lauderdale, FL, United States
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy
At , Springfield, 65804, Mo
Registered Nurse, Contact Center
By Arbor Hospice
At , Southfield, 48034, Mi
Contact Center Associate Ii
By IEEE Corporate
At , Piscataway, Nj
Service Center Operator B | Birmingham
By Ryerson
At Greater Birmingham, Alabama Area, United States
Member Contact Center, Manchester, Nh
By St. Mary's Bank
At Manchester, NH, United States
Technical Product Lead - Contact Center
By Toyota North America
At Plano, TX, United States
Risk Operations Center Operator
By Tesla
At Fremont, CA, United States
Sr. Contact Center Ops Analyst
By Wisetack
At United States
Contact Center Lead - Remote
By Duluth Trading Company
At United States
Service Center Operator B | Charleston
By Ryerson
At Charleston, SC, United States
Contact Center Rn – Call Center
By Memorial Hospital of South Bend
At Springfield, IL, United States
Contact Center Team Lead
By KCC
At United States
Data Center Operator Jobs
By TechFetch.com - On Demand Tech Workforce hiring platform
At Johnston, RI, United States
Contact Center Team Lead
By XTEND
At Grand Rapids, MI, United States
Are you looking for a job that allows you to use your customer service skills to make a difference? Join our team as a Contact Center Operator and help us provide exceptional customer service to our clients!
Overview A Contact Center Operator is a customer service professional who works in a call center environment. They are responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner. Detailed Job Description A Contact Center Operator is responsible for providing customer service to customers over the phone, via email, or through other communication channels. They must be able to answer customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must also be able to handle customer complaints and escalate them to the appropriate department. They must be able to provide accurate information to customers and be able to explain complex topics in a simple and easy to understand manner. Job Skills Required• Excellent communication skills
• Ability to multi-task
• Strong customer service skills
• Ability to remain calm under pressure
• Knowledge of customer service software
• Knowledge of call center operations
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Ability to type at least 25 words per minute
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries via phone, email, or other communication channels
• Provide accurate information to customers
• Resolve customer issues in a timely manner
• Handle customer complaints and escalate them to the appropriate department
• Provide customer service best practices
• Follow customer service policies and procedures
• Maintain customer records and update customer information in the system
- Contact Center Operator jobs in North Carolina
- Contact Center Operator jobs in Wayne
- Contact Center Operator jobs in Goldsboro
- Contact Center Operator jobs in Florida
- Contact Center Operator jobs in Lake
- Contact Center Operator jobs in Tavares
- Contact Center Operator jobs in Arkansas
- Contact Center Operator jobs in Union
- Contact Center Operator jobs in Ohio
- Contact Center Operator jobs in Clark
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago