Consumer Relations Specialist Jobs

Completes the consumer admission/intakes as directed by the management team

Performs all procedures in an accurate and timely manner as directed by the management team

Assists the Field Support Team with contacting CDPAP Personal Assistants regarding annual worker requirements

Provides policy reeducation to consumers and personal assistants, as necessary

Excellent written and verbal communication skills

Maintains the confidentiality of program participants

(Include experience, education, special skills, physical requirements, and travel requirements in this section.)

Strong project management skills and attention to detail

Manage systems and partnerships with vendors for website ratings/reviews and email management system.

Excellent written and verbal communication skills

Excellent computer skills with MS Office

Knowledge of CRM system(s) for tracking, monitoring, and analyzing consumer feedback is a plus.

Client relations, public relations, and consumer relations skills

Public speaking skills & how to motivate others

Leadership, recruitment & team-building skills

Promoting specific products, services, or special offers

Answering questions, offering guidance, and relating to customers

A chance to grow and develop your skill set and resume

* Minimum of 1 year of professional service or caregiver experience

* A proactive approach to problem-solving with strong decision-making skills.

* Calendaring and communicating work, home, and personal events

* Acting a liaison between our private investors & brokers for financial-related activity.

* Handling basic bookkeeping tasks, payment bills, which include ordering supplies, cash movements.

* Have an understanding of financial matters including credit cards, loans.

Must have good problem solving skills.

Excellent written and verbal skills.

Create and maintain reports on databases to track and evaluate follow-through requests.

Answer e-mails and written communication from consumers regarding all Monster Energy product lines.

Must be able to constantly learn and answer questions about new products that are introduced to the market.

Perform other duties as may be needed from time to time.

Skilled in professionally navigating challenging situations with owners in a calm and respectful manner, escalating to management when needed

Ability to simultaneously work on multiple owner inquiries and maintain effective management of high-volume transactions

Knowledgeable experience in answering owner inquiries covering a span of topics to include,

Maintain working knowledge of ongoing GME projects that could impact owners

Experience with W Energy Software preferred

Excellent communication skills, both written and verbal, and strong interpersonal skills

Learning about a brand and its target market

Learning how to approach and qualify consumers

Promoting a brand in a memorable and meaningful way

Engaging in conversations with consumers to gather feedback

Using stories and examples to influence and inspire customers

Listening to customers’ wants, needs, challenges, and questions

Explaining features and benefits with enthusiasm and integrity

Learning about a brand and its products and services

Determining the brand’s target market and how to reach them

Preparing branded marketing materials for local events

Setting up branded displays to attract customers’ attention

Spreading brand awareness / collecting consumer feedback

Explaining features and benefits with enthusiasm and integrity

Learning about a brand and its products and services

Determining the brand’s target market and how to reach them

Preparing branded marketing materials for local events

Setting up branded displays to attract customers’ attention

Spreading brand awareness / collecting consumer feedback

Explaining features and benefits with enthusiasm and integrity

Learning about a brand and its products and services

Determining the brand’s target market and how to reach them

Preparing branded marketing materials for local events

Setting up branded displays to attract customers’ attention

Spreading brand awareness / collecting consumer feedback

Minimum of 2 years customer service experience or Minimum of 1 year call center experience

Experience working with Netsuite preferred, but not required

Experience working with Five9, Twilio, Nortal Networks or any contact center-based phone system preferred, but not required

Manage incoming consumer inquiries through phone, email, and social media.

High school diploma or equivalent

Must be able to read and write in English

Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details

Working knowledge of Microsoft programs and familiarity with database programs

Mental Health Resources and Support

AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.

Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery

Actively attends department meetings and promotes positive dialogue within the team