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Consumer Care Representative Jobs

Care Support Representative Jobs
By Maven Clinic At United States
Collaborate as a team with the Care Advocates at Maven who are responsible for member case management
Relay member insights to management to improve product development, team processes, and workflows
Demonstrable ability to get things done, exceptional attention to detail, and great research skills
Experience in high volume customer service settings
Experience working at a fast-paced start-up
TIME 100 Most Influential Companies (2023)
Consumer Representative A Jobs
By National Grid At , New Hartford $35.98 an hour
Position Responsibilities (including but not limited to):
Promote the extension or construction of electric and gas facilities including all necessary negotiations with customers and property owners.
Maintain sales contacts with dealer outlets, builders, electrical and gas trade, and allied organizations.
Advise customers in the proper application of their electric and gas service.
Call on customers as assigned, to determine applicable rates, coding, accuracy of meter readings, and explain customers' bills.
Prepare and submit required sales reports and correspondence.
Consumer Care Representative Jobs
By Delta Dental of Wisconsin At , Stevens Point, 54482, Wi
Develop and maintain a thorough working knowledge of IAS Sales and Customer Relationship Management tools
Computer skills, including experience with MS Office Suite applications
Develop and maintain a thorough working knowledge of IAS’s products and services
Meet and Maintain Core Contact Center Key Performance Indicators to provide an excellent customer experience to all callers in queue
Responsible for providing accurate benefit design information and closing the sale of the IAS dental products
High school diploma or equivalent with two years of related business experience
Consumer Service Operations Representative 1
By Humana At , , Ky
Work at Home Connectivity Requirements
The ability to cut your daily commute to less than a minute!! Yes 100% work at home
Military, healthcare/managed care, banking or related industry experience handling confidential and personal information
Cross training available for further skills development and potential Full-time opportunities
Prior customer service or operations work experience
Prior experience utilizing multiple computer applications simultaneously as well as performing multiple tasks simultaneously within a production-based environment
Consumer Relations Representative Jobs
By Monster Energy At Corona, CA, United States
Must have good problem solving skills.
Excellent written and verbal skills.
Create and maintain reports on databases to track and evaluate follow-through requests.
Answer e-mails and written communication from consumers regarding all Monster Energy product lines.
Must be able to constantly learn and answer questions about new products that are introduced to the market.
Perform other duties as may be needed from time to time.
Consumer Care Representative Jobs
By AltaPointe Health Systems At Mobile, AL, United States
Is knowledgeable about community services.
Actively works to enhance skills.
Adheres to 5 Star Customer Service guidelines and maintains professionalism when dealing with community, co-workers and consumers.
Answers all incoming calls to the specified location.
Obtains sufficient information from caller to determine nature of call and appropriate referral.
Schedules caller appointments for specified locations.
Care Coordinator - Consumer Service Operations
By Humana At , Birmingham, 35243, Al
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Care Coordinator - Consumer Service Operations
By Humana At , Atlanta, 30338, Ga
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Care Coordinator - Consumer Service Operations
By Humana At , Cincinnati, 45202, Oh
1 - 3 years of customer service experience, including but not limited to: typing/data entry, inbound and outbound calls experience
Help members navigate their health plan and benefits
Previous inbound and/or outbound call center or related customer service experience
Excellent verbal, listening, and written communication skills
Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
Experience working with Medicare and dual-eligible members
Consumer Service Operations Representative
By Humana At , Hollywood, 33024, Fl
Excellent verbal, listening and written communication skills.
Previous inbound and/or outbound call center experience
Proficient in Microsoft Office Outlook and Word
Aptitude for quickly learning and navigating new technology, systems and applications.
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays
Consumer Service Operations Representative
By Humana At , Miami Beach, 33140, Fl
Excellent verbal, listening and written communication skills.
Previous inbound and/or outbound call center experience
Proficient in Microsoft Office Outlook and Word
Aptitude for quickly learning and navigating new technology, systems and applications.
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays

Are you looking for a job that offers a great work-life balance? Become a Consumer Care Representative and help customers with their inquiries while enjoying flexible hours and a competitive salary!

A Consumer Care Representative is responsible for providing customer service and support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues.

What is Consumer Care Representative Skills Required?

• Excellent customer service and communication skills
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team

What is Consumer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Consumer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant software and applications

What is Consumer Care Representative Experience?

• Previous customer service experience
• Previous experience in a customer service role

What is Consumer Care Representative Responsibilities?

• Respond to customer inquiries, complaints, and issues in a timely manner
• Provide accurate information to customers
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction