Customer Care, Guide Jobs
By Trek Bikes At , Remote $19 - $21 an hour
Compensation: $19-21/ hour depending on experience and skills
Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience.
Communicate with Product Managers to give customer feedback and understand Trek products.
Location: Waterloo, WI or fully remote available
Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency.
Answer customer inquiries via email, phone, or live chat within expected standards.