Communications Service Rep Jobs
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By Roper St. Francis Healthcare
At Charleston, SC, United States
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At , Detroit
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By Osceola County
At , Kissimmee, 34741, Fl
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At Bedford, TX, United States
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By Highmark Health
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Answering Service Rep Jobs
By Ascension
At , Remote
From $15 an hour
Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Communications Service Rep to join our team! As a Communications Service Rep, you will be responsible for providing excellent customer service to our customers, troubleshooting technical issues, and providing product information. If you have a passion for customer service and are looking for a challenging and rewarding career, this is the job for you!
Overview Communications Service Reps are responsible for providing customer service and technical support to customers over the phone, via email, or in person. They are the primary point of contact for customers and are expected to provide accurate and timely information, troubleshoot customer issues, and ensure customer satisfaction. Detailed Job Description Communications Service Reps are responsible for providing customer service and technical support to customers over the phone, via email, or in person. They are the primary point of contact for customers and are expected to provide accurate and timely information, troubleshoot customer issues, and ensure customer satisfaction. They must be able to effectively communicate with customers, understand their needs, and provide solutions. They must also be able to accurately document customer interactions and provide feedback to management. Job Skills Required• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer applications and software
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in computer applications and software
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer applications and software
• Knowledge of customer service processes and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role
Job Responsibilities
• Provide customer service and technical support to customers over the phone, via email, or in person
• Troubleshoot customer issues and provide solutions
• Accurately document customer interactions
• Provide feedback to management
• Ensure customer satisfaction
• Maintain customer service standards and procedures
- Communications Service Rep jobs in South Carolina
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