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Communication Customer Service Support Jobs

Customer Service Support Jobs
By City of Billings At Billings, MT, United States

Customer Service Support - 1 Position Available - Seasonal Parks and Recreation is seeking a friendly, dynamic, customer service-oriented individual who would provide quality customer service by ...

Customer Service Support Manager
By Zipify At United States
Manage and delegate special projects such as Intercoms Knowledge Base, Fin (Intercom AI), refunds, cancellation feedback, action-based pop-ups, etc
Manage a support team of 10, meeting with team and team leads on a weekly basis
Meet quarterly with Intercom Account Manager, requesting any assistance we may need from them and discussing best practices and new features
Manage all customer communications, addressing needs in a timely and appropriate manner
Proven experience in a customer support role
Above-average communication, collaboration, and delegation skills
Customer Service & Support Jobs
By Trident Consulting At United States
-Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
-Experience with SFDC or other like CRMs
Position: Customer Services & Support
-Process and submit warranty RMAs (Return Merchandise Authorization) with an extremely high rate of accuracy.
-Own each warranty RMA case from initial creation to submission.
-Collaborate with the technical support team to address any case that escapes your area of expertise.
Customer Service Support Jobs
By Lippert At Mishawaka, IN, United States
Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
A unique, inclusive and supportive company culture.
Career development and mentoring and opportunities to grow.
Holiday, personal and vacation days.
Answer/vet and route incoming calls to the appropriate Care Center parts/technical teams.
Vet/distribute incoming cases to the appropriate Care Center parts/technical teams.
Customer Service Support Manager
By ParentSquare At Santa Barbara, CA, United States
Develop and implement professional development to enhance the skills and knowledge of the customer support team.
Collaborate with cross-functional teams, such as product management and engineering, to communicate customer feedback and drive product improvements.
Project management and ability to prioritize tasks in a fast moving dynamic environment
Plan topics and lead daily team huddle with other Customer Support Manager.
2+ years of Customer Support leadership, including ticketing system, experience
Experience with school communication tools, integration tools and/or SIS a plus